Operations Support Specialist

Loyal Source Government Services; Orlando (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A healthcare staffing firm is seeking an Operations Support Specialist in Orlando, Florida. The role involves providing vital administrative support to the Mobile Medical Unit, focusing on tasks from scheduling to coordination with drivers and licensors. Candidates must have a BA/BS degree and at least one year of relevant administrative experience. Strong organizational and communication skills are essential.

Qualifications

• Minimum of one year administrative and/or program support experience in healthcare staffing or similar.
• Excellent organizational and multitasking skills.
• Excellent interpersonal skills to communicate effectively.

Responsibilities

• Assist with route identification and data updates for MMU operations.
• Communicate with potential licensors to secure MMU parking.
• Act as a liaison between drivers, providers, licensors, and operations.

Skills

Organizational skills

Interpersonal skills

Analytical thinking

Communication skills

Time management

Education

BA/BS in related field

Tools

MS Word

MS Excel

MS Outlook

Google platforms

Google Maps

Job description

Be among the first 25 applicants. The Operations Support Specialist provides essential administrative and operational support to the MDE / Mobile Medical Unit (MMU) Operations, ensuring accurate data read for MMU stops, facilitating communication, and supporting MMU Operations from data analysis and coordination to inventory management. The specialist will work closely with scheduling teams, drivers, warehouse staff, and MMU parking licensors.

Essential Functions

• Assist with route identification in a specific region, consistent communications, and data updates for MMU operations.
• Call, text, email potential licensors to secure MMU parking space, ensure completion and proper filing of all required documentation.
• Request signature for drafted lease agreements from licensors and follow up to complete and finalize the process.
• Update the MMU schedule with name of providers, medical assistants, open provider schedule and availability in the system and communicate when needed.
• Provide information to drivers about current schedule or any changes to the schedule; keep records of maintenance and follow up MMU maintenance with drivers.
• Keep MMU office and medical supply updated and request re-supply when needed.
• Send personalized professional messages to the licensors to maintain the best working relationship.
• Act as a liaison between drivers, providers, licensors, and internal operations team to ensure alignment and seamless execution of tasks.
• Maintain accurate records and ensure consistency across platforms and systems.

Qualifications

• Minimum of one year administrative and/or program support experience in healthcare staffing, office management, fleet management or a similar healthcare environment.
• Excellent organizational and multitasking skills, including the ability to coordinate multiple tasks concurrently.
• Excellent interpersonal skills with the ability to communicate effectively and interact with people of diverse backgrounds.
• Demonstrated propensity for higher learning and analytical thinking.

Education and Certification

BA/BS in related field is required.

Skills and Abilities

• Diplomatic tact and the capability to develop and manage complex business relationships with multiple organizations.
• Strong teamwork, enthusiasm, competitiveness, results‑driven mindset, and solutions‑orientated approach with a strong work ethic and integrity.
• Superior organizational, presentation, and negotiation skills.
• Ability to thrive in a challenging environment requiring high degree of deadline‑driven productivity, commitment, adaptability, communication, initiative, and follow‑through.
• Proficiency in using Google Maps to create and read maps.
• Effective time management skills, with strong organization and prioritization abilities.

Technological Ability

• Competent in the use of MS Word, Excel, Outlook, and Google platforms.

Physical Demands

• Ability to sit for extended periods.
• Manual dexterity for computer use.
• Visual acuity for screen‑based work.
• Must be able to perform job duties with or without reasonable accommodation.

Loyal Source does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factor.