Operations Support

Signet Jewelers; Milwaukee (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Signet Jewelers in Milwaukee, WI is seeking an Operations Support professional to assist in ensuring smooth daily business functions. Responsibilities include inventory management, order processing, and logistics coordination to guarantee operational efficiency and excellent customer service.

The ideal candidate will have a High School Diploma or GED, with an associate or bachelor's degree preferred in business or logistics-related fields. This role requires effective communication and a strong ability to perform administrative tasks.

Qualifications

• High School Diploma or GED required.
• Associate or bachelor's degree in business administration, Operations Management, Logistics, or a related field is preferred.
• Ability to read and interpret documents including safety rules and operating instructions.

Responsibilities

• Support inventory tracking, restocking, and product movement.
• Assist with order processing, packaging, and fulfillment.
• Coordinate with shipping and logistics teams.
• Maintain accurate records and update internal systems.

Skills

Inventory management

Order processing

Logistics coordination

Administrative support

Education

High School Diploma or GED

Associate or bachelor's degree in business administration or related field

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front‑of‑house and back‑of‑house teams to ensure exceptional operational efficiency and customer service.

Essential Duties

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide administrative and operational support to internal teams

Support project coordination efforts and contribute to process improvement initiatives.

Any other duties as assigned.

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• High School Diploma or GED required
• Associate or bachelor’s degree in business administration, Operations Management, Logistics, or a related field is preferred
• Equivalent work experience in an operation, administrative, or support role may be considered in place of formal education

Language Ability

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.