Operations Support

A.P. Moller - Maersk; Denver (CO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk Ground Freight (MGF) in Denver, CO is seeking an Operations Associate/Support to manage freight forwarding shipments across multiple modes. The role emphasizes high-level operations excellence and quality customer service at the station, with responsibilities spanning tracking, carrier contracting, load tenders, and live status updates.

Weekend availability is required; Sundays and Mondays off. Rotating shifts include 9am-6pm, 5am-1:30pm, and 11am-7:30pm.

Qualifications

• MS Office proficiency required.
• Excellent verbal and written communication skills.
• Typing speed of 35+ words per minute.
• Ability to work in a demanding, high-volume environment.
• Precise attention to detail.

Responsibilities

• Tracking and tracing outbound shipments.
• Inspecting outbound freight.
• Contracting new carriers, assigning carriers and providing load tenders.
• Communicating freight status to other stations and customers, and updating the system.
• Provide customer service.
• Able to work overtime and weekend on-call rotations.
• Data entry of shipments into transportation management system.
• Quoting, costing and invoicing of international shipments, air, ocean and ground.
• Domestic air and ground routing (including Canada).
• Contract new carriers.
• Negotiate freight rates.
• Develop collaborative carrier relationships.
• Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers.

Skills

Multitasking

Communication

Typing 35+ wpm

High-volume environment

Attention to detail

Microsoft products

Tech savvy

Tools

Microsoft Office

Job description

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

We are seeking an Operations Support in Denver, CO!

Weekends Required. Sundays And Mondays Off.

Rotating shifts. Must be available for the following shifts:

9am-6pm

5am-1:30pm

11am-7:30pm

Bilingual (English/Spanish) Is Required

Excel experience is required.

JOB SUMMARY:

The Operations Associate/Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI’s.

Essential Functions:

• Tracking and tracing outbound shipments
• Inspecting outbound freight
• Contracting new carriers as needed and assigning carriers and providing load tenders
• Communicating freight status and any problems to other stations and customers, and updating the system
• Provide customer service
• Able to work overtime and weekend on call rotations.
• Data entry of shipments into transportation management system
• Quoting, costing and invoicing of international shipments, air, ocean and ground
• Domestic air and ground routing (including Canada)
• Contract new carriers
• Negotiate Freight Rates
• Develop collaborative carrier relationships
• Assigning carriers and providing load tenders
• Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers

SKILLS/COMPETENCIES:

• Multi-tasking while maintaining precise attention to detail
• Excellent verbal and written communication skills
• Must be able to type 35+ words per minute
• Must be able to work in demanding, high-volume environment, particularly with email and calls
• Precise attention to detail
• Proficient in Microsoft products
• Must be tech savvy

Company Benefits:

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range:

$23-$25 per hour

The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].