Operations Supervisor-San Tan Village

Victoria's Secret; Gilbert, Northern (AZ, KY); On-site; USD 45,000 - 60,000; Full time

Job summary

Victoria's Secret in Gilbert, AZ seeks an Operations Supervisor to lead store operations and ensure readiness. You will oversee shipments, replenishment, and stock organization while upholding back-of-house standards and safety.

As a values-based leader, you will coach associates, drive daily workforce management, maintain visual standards, and partner with cross-functional teams to execute the business plan.

Qualifications

• Experience in retail operations leadership preferred.
• Ability to manage inventory and store processes.
• Strong customer service mindset and teamwork.

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Skills

Inventory management

Operations leadership

Customer service

Loss prevention

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

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