Operations Supervisor: Safety & Team Leadership

Federal Express Corporation; Wilson (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Federal Express Corporation in Wilson, NC, is seeking an Operations Supervisor to lead day-to-day package sortation, manage a staff, and ensure safety and policy compliance. You will supervise and develop team members, coordinate with other departments, and implement process improvements to enhance efficiency.

The role requires strong leadership, clear communication, and the ability to train staff on safety procedures, quality standards, and reporting requirements.

Qualifications

• High school diploma or GED; Bachelor's preferred.
• Six months in a fast-paced environment or supervisory experience.
• Ability to lead and motivate a team.
• Strong communication and data interpretation skills.

Responsibilities

• Lead day-to-day operations and supervise staff for safe and efficient package sortation.
• Hire, coach, train, and evaluate staff; manage performance and disciplinary actions.
• Ensure compliance with FXG policies, procedures and regulations; maintain safety programs.
• Plan, organize, staff, and direct operations; communicate updates and daily goals.
• Mentor and develop junior supervisors; adapt to changing business needs.

Skills

Leadership

Coaching

Communication

Analytical thinking

Safety culture

Microsoft Office

Education

High school diploma or GED

Bachelor's preferred

Tools

Microsoft Office Suite

WMS software

Job description

Federal Express Corporation in Wilson, NC, is seeking an Operations Supervisor to lead day-to-day package sortation, manage a staff, and ensure safety and policy compliance. You will supervise and develop team members, coordinate with other departments, and implement process improvements to enhance efficiency.

The role requires strong leadership, clear communication, and the ability to train staff on safety procedures, quality standards, and reporting requirements.