Operations Supervisor & People Leader

Beatrice Loving Heart, INC.; Bowie (MD); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Paid Personal Time Off

Company Holidays

Company Cell Phone, Laptop, and Printe

Mileage Reimbursement

Health Insurance with Vision andDental

Job summary

Beatrice Loving Heart, INC. is seeking a qualified Supervisor to manage the daily operations of the Agency, oversee the assigned Program, and ensure all processes meet DDA and CFC program requirements.

The ideal candidate has supervisory experience and a demonstrated leadership track record. The role provides corporate and staff support services, including administrative tasks, event coordination, and facilities management.

Qualifications

• Bachelor's degree required.
• Experience coordinating services for individuals with intellectual or developmental disabilities.
• Must have Maryland driver's license with no more than 3 points; own reliable transportation.
• Minimum of three years experience as a direct supervisor.
• Must be able to handle confidential information appropriately.
• Proficiency in MS Office Suite.

Responsibilities

• Oversee operations, processes and infrastructure and seek improvements.
• Identify risks and provide strategic solutions.
• Manage caseload schedule ensuring coverage at all times.
• Document client-related activities.
• Identify trends to improve processes and execution.
• Collaborate with office supervisors to ensure smooth execution and morale.
• Stay updated on health industry regulations and technology.
• Coordinate home office staff to maintain performance.
• Provide documentation and follow-up on employee concerns.
• Assist HR with candidate testing and onboarding of new hires.
• Perform other tasks as assigned.

Skills

Leadership

Verbal communication

Organizational skills

Team player

Attention to detail

Education

Bachelor's degree

Tools

MS Office Suite

Job description

Beatrice Loving Heart, INC. is seeking a qualified Supervisor to manage the daily operations of the Agency, oversee the assigned Program, and ensure all processes meet DDA and CFC program requirements.

The ideal candidate has supervisory experience and a demonstrated leadership track record. The role provides corporate and staff support services, including administrative tasks, event coordination, and facilities management.