Assistant Program Supervisor at Beatrice Loving Heart Lanham, MD

Beatrice Loving Heart; Lanham (MD); On-site; USD 50,544 - 61,776; Full time

Benefits offered by this job

Health Insurance with Vision andDental

401 (k) Retirement Plan Option

Paid Personal Time Off

Company Holidays

Company Cell Phone, Laptop, andPrinter

Mileage Reimbursement

Job summary

Beatrice Loving Heart in Lanham, MD is seeking a qualified Program Supervisor to manage and facilitate the daily operations of the Agency, ensure compliance with processes, and support administrative services, event coordination, and facilities management.

The successful candidate will have supervisory experience, knowledge of DDA and/or CFC programs, and the ability to lead a team, improve processes, document activities, and collaborate with office supervisors.

Qualifications

• Knowledge of quality and risk management principles and practices in health-related services.
• Experience coordinating services for individuals with intellectual or developmental disabilities.
• Strong leadership and supervisory experience.

Responsibilities

• Oversees operations, processes, and infrastructure while seeking improvements.
• Anticipates risks and provides strategic solutions.
• Manages caseload schedules to ensure coverage.
• Documents client-related activities as needed.
• Identifies trends and opportunities to improve processes.
• Collaborates with office supervisors to ensure seamless execution.
• Stay up to date on Health industry regulations and technology.
• Coordinate and monitor home office staff performance.
• Provide documentation and follow-up on employee concerns and actions.
• Assist HR with candidate testing and onboarding.

Skills

Leadership

Team coordination

Communication

Education

Bachelor's degree

Tools

MS Office

Job description

Assistant Program Supervisor job at Beatrice Loving Heart. Lanham, MD.

Beatrice Loving Heart is looking for a qualified Program Supervisor to manage and facilitate the daily operations of the Agency. The Program Supervisor is responsible for overseeing the assigned Program and ensuring the Agency meets all processes requirements. Qualified candidates will possess knowledge of the DDA and or CFC program and requirements and a strong current or prior supervisory experience.

The Program Supervisor is responsible for providing corporate and staff support services inclusive of administrative services, event coordination, and property and facilities management. This position requires an experienced, independent professional, and developed leaderwho works well within a team environment. A history of successful supervisory experience and strong leadership skills are required.

Key Responsibilities

• Oversees all operations, processes, and infrastructure while looking for opportunities for improvement or revision.
• Anticipates and tracks operational and tactical risks and providing strategic solutions.
• Manages a caseload schedule to ensure proper coverage at all times.
• Document client-related activities as needed.
• Identifies trends and assesses opportunities to improve processes and execution.
• Collaborates with the office supervisors to ensure seamless business execution, reinforce positive morale, and uphold company values.
• Stay up to date on Health industry regulations, trends, and technology.
• Coordinates and monitors all home office staff to ensure that staff is performing at an optimal level.
• Provides clear and concise documentation and follow-up on all employee concerns and disciplinary action.
• Supports HR with candidate testing and onboarding of new hires;
• Perform other tasks as assigned.

Qualifications

• Knowledge of the principles and practices of quality and risk management, intellectual and developmental disabilities, and current trends in the field;
• Experience in coordinating services for individuals with intellectual or developmental disabilities.
• Minimum of a Bachelor's degree required;
• Must be at least 21 years old;
• Experience with DDA program and role functions;
• Must have a current Maryland driver's license with no more than 3 points;
• Must own reliable transportation;
• Ability to demonstrate organizational skills, with strong attention to detail;
• Must be able to teach skills, provide support, and build on each individual's strengths and capabilities;
• Minimum of three (3) years experience as a direct supervisor of employees;
• Must be able to deal with confidential information appropriately;
• Excellent verbal communication with proven ability to work effectively in diverse, cross-functional, and multi-cultural; environments;
• Must be a dedicated team player;
• Experience in office management or administration is preferred;
• Proficiency in the MS Office Suite applications;
• Highly proficient English speaker required;
• Willingness to sign a minimum of two years Agreement;
• Ability to work after hours if necessary.

Additional Benefits

• State-wide Recreational Discount.
• Paid Personal Time Off.
• Company Paid Holidays.
• Company Cell Phone, Laptop, and Printer Upon Request
• Mileage Reimbursement
• Health Insurance with Vision and Dental option.
• 401 (k) Retirement Plan Option.
• Employee Assistance Program.

Pay: startting at $56,160.00