Operations Supervisor: On-Time Freight & Safety

FedEx Freight; Bethlehem (Northampton County); Hybrid; USD 52,000 - 76,000; Full time

Job summary

FedEx Freight in Bethlehem, PA seeks a dedicated Lead Supervisor to guide a team in dock operations, ensuring on-time, damage-free shipments. You will coach staff, schedule shifts, monitor safety, and collaborate with partners to meet service standards.

Responsibilities include overseeing daily operations, addressing unsafe acts, training new hires, and maintaining quality and cost controls while complying with DOT/NMFC rules. Equal opportunity employer.

Qualifications

• Good written, verbal and interpersonal communication skills.
• Able to work independently and as part of a team.
• Multi-tasked oriented and possess good organizational skills.
• Knowledge of Microsoft Office and Internet.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred.

Responsibilities

• Lead, manage, educate and develop company employees focusing on retention and growth.
• Supervise and direct employee work with a focus on quality, customer deliverables and safety performance.
• Plan daily manpower needs and set schedules to ensure freight is delivered and picked-up timely and damage free.
• Communicate job assignments coordinating with all employees ensuring direction is clear and concise.
• Monitor service freight and ensure cut time compliance.
• Monitor, analyze and address opportunities to cut costs and improve efficiencies while maintaining safety standards.
• Assist customers with rate quotes, claim information and setting appointments.
• Monitor actual performance data and gather information for reporting.
• Build relationships with business partners to ensure service standards are met.
• Identify freight moving at incorrect weight and classification.
• Ensure all OS&D is identified and processed properly.
• Perform administrative functions as required.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as required.

Skills

Interpersonal communication

Team leadership

Independent work

Multi-tasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

FedEx Freight in Bethlehem, PA seeks a dedicated Lead Supervisor to guide a team in dock operations, ensuring on-time, damage-free shipments. You will coach staff, schedule shifts, monitor safety, and collaborate with partners to meet service standards.

Responsibilities include overseeing daily operations, addressing unsafe acts, training new hires, and maintaining quality and cost controls while complying with DOT/NMFC rules. Equal opportunity employer.