Operations Supervisor - On-Time Freight Leader

FedEx Freight; Fort Worth (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

FedEx Freight is seeking a frontline supervisor to lead a team responsible for delivering customer satisfaction through timely, damage-free freight handling. You will supervise pre-shift activities, coordinate daily schedules, and monitor safety performance while addressing issues promptly.

The role requires strong communication, teamwork and organizational skills, with the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Must have high school diploma or equivalent.
• Willingness to travel as needed.
• Strong written, verbal and interpersonal communication skills.
• Knowledge of LTL industry, DOT rules, OSHA laws, NMFC and tariffs preferred.
• Ability to work independently and as part of a team.
• Good organizational and multitasking abilities.
• Proficiency in Microsoft Office and Internet usage.

Responsibilities

• Lead, manage, educate and develop employees with a focus on retention and growth.
• Supervise daily work with emphasis on quality, customer deliverables and safety.
• Monitor safety, address unsafe acts/conditions and take corrective action.
• Plan manpower, set schedules to ensure on-time, damage-free deliveries and pickups.
• Communicate assignments clearly and coordinate with all staff.
• Monitor freight cut times and ensure compliance.
• Identify cost-saving opportunities while maintaining safety standards.
• Assist customers with rate quotes, claims, and appointment setting.
• Collect data for reporting and performance analysis.
• Build positive relationships with business partners to meet service standards.
• Identify incorrect weight/classification of freight and address it.
• Ensure OS&D processes are properly identified and executed.
• Perform necessary administrative duties and adhere to laws and company policies.

Skills

Communication skills

Teamwork

Organizational skills

MS Office & Internet

Multitasking

Education

High school diploma or equivalent

Job description

FedEx Freight is seeking a frontline supervisor to lead a team responsible for delivering customer satisfaction through timely, damage-free freight handling. You will supervise pre-shift activities, coordinate daily schedules, and monitor safety performance while addressing issues promptly.

The role requires strong communication, teamwork and organizational skills, with the ability to manage multiple tasks in a fast-paced environment.