OPERATIONS SUPERVISOR (NOVI)

Medstar Ambulance; Novi (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Medstar Ambulance in Novi, MI is seeking a North Operations Supervisor to lead overnight field operations, support EMS personnel, and uphold the highest standards of service delivery across the Novi area.

This exempt, salaried role reports to the Operations Manager and emphasizes decisive leadership, proactive communication, and strong team-building to maintain safety, efficiency, and patient care during night shifts.

Qualifications

• Active State of Michigan paramedic or EMT license
• BLS certification
• ACLS, PHTLS and PALS certifications

Responsibilities

• Oversee overnight field operations in Novi.
• Support EMS personnel while ensuring service standards.
• Coordinate with the Operations Manager to optimize scheduling and resources.

Job description

Job Posting: North Operations Supervisor

We are currently seeking qualified and motivated candidates for the position of North Operations Supervisor. This is a high-demand, fast-paced role requiring strong leadership, effective communication, and exceptional team-building skills.

Position Summary

The North Operations Supervisor will play a critical role in overseeing overnight field operations, supporting EMS personnel, and ensuring the highest standards of service delivery. This position reports directly to the Operations Manager and will primarily cover Novi.

Minimum Qualifications

• State of Michigan Licensed Paramedic or EMT License
• Basic Life Support (BLS)
• Advanced Cardiac Life Support (ACLS)
• Prehospital Trauma Life Support (PHTLS)
• Pediatric Advanced Life Support (PALS)

Position Details

• Status: Exempt (Salaried)
• Schedule: Overnight (0600 - 1800)
• Reports To: Operations Manager