Operations Lead - Shipments On-Time & Safe

FedEx Freight, Inc.; Fremont (IN); On-site; USD 52,000 - 78,000; Full time

Job summary

FedEx Freight, Inc is seeking a supervisor to lead and develop a team, ensuring on-time, damage-free shipments. You will supervise daily operations, educate staff on safety and quality, and coordinate with customers on quotes and appointments. Strong communication, organization and DOT/NMFC knowledge are essential.

The role emphasizes cost control and compliance in a high-paced environment. The position requires travel as needed, a high school diploma, and the ability to work independently or

Qualifications

• Must possess high school diploma or equivalent.
• Must be able to travel as needed.
• Good written, verbal and interpersonal communication skills.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred.
• Able to work independently and as part of a team.
• Multi-tasked oriented and possess good organizational skills.
• Knowledge of Microsoft Office and Internet.

Responsibilities

• Lead, manage, educate and develop company employees focusing on retention and growth.
• Supervise and direct employee work with a focus on quality, customer deliverables and safety.
• Educate employees regarding unsafe acts/conditions and correct immediately with follow-up.
• Plan daily manpower needs and set schedules to ensure timely freight movement.
• Communicate job assignments clearly and coordinate with all staff.
• Monitor service freight and ensure cut time compliance.
• Identify opportunities to cut costs and improve efficiencies while maintaining safety.
• Assist customers with rate quotes, claim information and setting appointments.
• Monitor actual performance data and gather information for reporting.
• Build relationships with business partners to meet service standards.
• Identify freight moved at incorrect weight/classification.
• Ensure all OS&D is identified and processed properly.
• Perform administrative functions as required.
• Comply with laws, regulations and company policies; perform other duties as required.

Skills

Communication

Teamwork

Organizational skills

Independent work

Education

High school diploma

Tools

Microsoft Office

Internet

Job description

FedEx Freight, Inc is seeking a supervisor to lead and develop a team, ensuring on-time, damage-free shipments. You will supervise daily operations, educate staff on safety and quality, and coordinate with customers on quotes and appointments. Strong communication, organization and DOT/NMFC knowledge are essential.

The role emphasizes cost control and compliance in a high-paced environment. The position requires travel as needed, a high school diploma, and the ability to work independently or