Operations Supervisor: Lead Safety-Driven Package Team

FedEx Group; Middleborough (MA); On-site; USD 34,000 - 53,000; Full time

Job summary

FedEx is seeking an Operations Supervisor to oversee frontline staff and ensure safe, efficient package sortation within the facility. You will manage hiring, training, performance, and daily operations, while driving safety programs and regulatory compliance.

The role emphasizes coaching, mentorship, and strong communication across teams; candidate should be able to adapt quickly to changing priorities and lead with urgency in a fast-paced environment.

Qualifications

• Inspire and motivate a team with strong leadership.
• Build professional rapport and lead diverse groups.
• Apply business judgment to achieve goals.
• Communicate effectively, both verbally and in writing.
• Instruct employees on processes and practices.
• Read and interpret numerical data and information.
• Proficient with Microsoft Office and web-based apps.
• Mentor and coach colleagues.

Responsibilities

• Champion FedEx Safety Above All culture and initiatives.
• Manage hiring, training, performance and discipline of staff.
• Plan and direct day-to-day operations.
• Assign and manage staff for safe, efficient sortation.
• Analyze performance and drive improvements.
• Lead daily meetings and communicate updates to the team.
• Develop employee relations and safety programs.
• Train new employees on duties and FXG policies.
• Mentor less-experienced supervisors.
• Adapt to change and lead with urgency.
• Perform other duties as assigned.

Skills

Leadership

Relationship building

Business judgment

Communication

Training

Data interpretation

MS Office

Tech literacy

Mentoring

Education

Bachelor's degree

Associate's degree / certificate program

Bachelor's Degree (preferred)

Job description

FedEx is seeking an Operations Supervisor to oversee frontline staff and ensure safe, efficient package sortation within the facility. You will manage hiring, training, performance, and daily operations, while driving safety programs and regulatory compliance.

The role emphasizes coaching, mentorship, and strong communication across teams; candidate should be able to adapt quickly to changing priorities and lead with urgency in a fast-paced environment.