Operations Supervisor

RVStaffing; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A staffing company is seeking an Operations Supervisor in Chicago, Illinois. The role involves leading a team, reporting performance metrics to leadership, and ensuring smooth operations. Candidates should have a Bachelor's or technical degree, along with team leadership experience and excellent communication skills in both Spanish and English. This position offers opportunities for advanced customer support and collaboration across teams.

Qualifications

• Experience in client facing and onboarding scenarios preferred.
• Project Management skills preferred.

Responsibilities

• Lead and supervise a team of employees.
• Evaluate employee performance and provide feedback.
• Report on metrics to the CEO and leadership.
• Provide advanced customer support when needed.
• Meet with teams to stay updated on operations.

Skills

Team leadership experience

Interpersonal communication skills

Problem-solving skills

Verbal communication in Spanish

Verbal communication in English

Education

Bachelors or Technical degree

Job description

An Operations Supervisor oversees all activity of a specific department or area in a company. They observe and analyze overall efficacy of the department and ensure things are moving smoothly.

Skills and Qualifications

• Team leadership experience.
• Client facing and onboarding background preferred.
• Project Management preferred.
• Interpersonal communication and problem-solving skills.
• Bachelors or Technical degree required.
• Excellent verbal and written communication skills in both Spanish and English.

Job Responsibilities

• Leading and supervising a group of employees.
• Evaluating the employees' performance and deliver feedback, positive or critical, to improve the operations flow.
• Report on department's metrics to the CEO and other leaders.
• Provide advanced customer support when needed.
• Meet with the different teams in order to stay updated on all the operations.