Operations Supervisor: Lead & Develop Frontline Teams

RX2 Solutions LLC; City of Yonkers (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

RX2 Solutions LLC in Yonkers, NY seeks an experienced Operations Supervisor to lead a frontline team in a fast-paced environment. This role requires a proven people leader who can manage day-to-day execution, develop employees, address performance issues, and maintain accountability across a sizable hourly workforce.

Responsibilities include leading 20–30 frontline employees, conducting performance reviews, coaching, and managing performance with HR alignment.

Qualifications

• 4+ years of supervisory experience with direct responsibility for frontline employees.
• Experience managing a sizable hourly workforce, ideally 20–30 employees.
• Proven experience conducting performance reviews and coaching.
• Hands-on experience with corrective and disciplinary actions with HR.
• Experience supervising in production/operations/warehousing or similar environment.

Responsibilities

• Lead daily activities of approximately 20–30 frontline employees, including assignments, staffing adjustments, and execution against goals.
• Conduct performance reviews, coaching, and manage performance with clear expectations and accountability.
• Handle corrective and disciplinary matters in partnership with Human Resources with proper documentation.
• Maintain a visible leadership presence and support engagement, development, and retention.
• Monitor workflow, productivity, quality, and address operational issues to maintain performance.
• Support employee training and ensure safety and effectiveness of responsibilities.
• Collaborate with internal departments on process improvements and equipment-related initiatives.

Skills

Supervisory experience

Hourly workforce management

Performance coaching

HR collaboration

Leadership

Job description

RX2 Solutions LLC in Yonkers, NY seeks an experienced Operations Supervisor to lead a frontline team in a fast-paced environment. This role requires a proven people leader who can manage day-to-day execution, develop employees, address performance issues, and maintain accountability across a sizable hourly workforce.

Responsibilities include leading 20–30 frontline employees, conducting performance reviews, coaching, and managing performance with HR alignment.