Operations Supervisor

RX2 Solutions LLC; City of Yonkers (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

RX2 Solutions LLC in Yonkers, NY seeks an experienced Operations Supervisor to lead a frontline team in a fast-paced environment. This role requires a proven people leader who can manage day-to-day execution, develop employees, address performance issues, and maintain accountability across a sizable hourly workforce.

Responsibilities include leading 20–30 frontline employees, conducting performance reviews, coaching, and managing performance with HR alignment.

Qualifications

• 4+ years of supervisory experience with direct responsibility for frontline employees.
• Experience managing a sizable hourly workforce, ideally 20–30 employees.
• Proven experience conducting performance reviews and coaching.
• Hands-on experience with corrective and disciplinary actions with HR.
• Experience supervising in production/operations/warehousing or similar environment.

Responsibilities

• Lead daily activities of approximately 20–30 frontline employees, including assignments, staffing adjustments, and execution against goals.
• Conduct performance reviews, coaching, and manage performance with clear expectations and accountability.
• Handle corrective and disciplinary matters in partnership with Human Resources with proper documentation.
• Maintain a visible leadership presence and support engagement, development, and retention.
• Monitor workflow, productivity, quality, and address operational issues to maintain performance.
• Support employee training and ensure safety and effectiveness of responsibilities.
• Collaborate with internal departments on process improvements and equipment-related initiatives.

Skills

Supervisory experience

Hourly workforce management

Performance coaching

HR collaboration

Leadership

Job description

SHIFT All shifts needed: 1st - Monday–Friday, 6:00 AM–2:30 PM, 2nd - Monday–Friday, 2:00 PM – 10:30 PM, or 3rd - Sunday–Thursday, 10:00 PM – 6:30 AM

We are seeking an experienced Operations Supervisor to lead a frontline team in a fast-paced operational environment. This role is best suited for a proven people leader who can manage day-to-day execution, develop employees, address performance issues, and maintain accountability across a sizable hourly workforce.

Responsibilities

• Lead the daily activities of approximately 20–30 frontline employees, including work assignments, staffing adjustments, and execution against operational goals.
• Conduct performance reviews, deliver coaching and feedback, and manage employee performance through clear expectations and accountability.
• Handle corrective and disciplinary matters in partnership with Human Resources, including documentation and employee meetings.
• Maintain a visible leadership presence with the team and actively support employee engagement, development, and retention.
• Monitor workflow, productivity, quality, and operational issues, taking appropriate action to resolve problems and maintain performance.
• Support employee training and ensure team members are prepared to perform their assigned responsibilities safely and effectively.
• Partner with internal departments and leadership on process improvements, equipment-related initiatives, and broader operational priorities.

Qualifications

• 4+ years of supervisory experience with direct responsibility for frontline employees.
• Demonstrated experience managing a sizable hourly workforce, ideally including teams of approximately 20–30 or more employees.
• Proven experience conducting performance reviews, coaching employees, and managing performance concerns.
• Hands-on experience managing corrective and disciplinary actions in partnership with Human Resources.
• Experience supervising employees in a production, operations, warehouse, distribution, or similarly structured environment.
• Strong ability to direct work across multiple operational areas while balancing staffing, workflow, quality, and productivity needs.
• Demonstrated leadership, communication, problem-solving, judgment, and decision-making skills.

EOE STATEMENT:

We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.