Operations Supervisor - KPI-Driven Team Leader

VetJobs; Memphis (TN); On-site; USD 63,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Stock Purchase Plan

401K

PTO

Job summary

DHL Supply Chain in Memphis, Tennessee is seeking an Operations Supervisor to lead a frontline warehouse team on-site, ensuring safety, efficiency, and high service levels. The role focuses on coaching staff, maintaining compliance, and driving performance within a dynamic distribution environment.

You will monitor KPIs, report findings to management, and collaborate with leadership to implement improvements while maintaining a strong culture of teamwork and inclusion.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 1+ years operations leadership experience preferred.
• 1+ years logistics/operations experience preferred.
• Staff management and workload planning skills preferred.

Responsibilities

• Lead, motivate and develop a frontline team, fostering inclusion and belonging.
• Uphold health and safety regulations and promote a safety-first culture.
• Monitor KPIs and operational metrics; provide reports and recommendations for improvements.
• Foster open communication and collaboration among leadership and associates.

Skills

Leadership

Coaching

Safety compliance

KPIs

Education

Bachelor’s Degree Or Equivalent Experience

Job description

DHL Supply Chain in Memphis, Tennessee is seeking an Operations Supervisor to lead a frontline warehouse team on-site, ensuring safety, efficiency, and high service levels. The role focuses on coaching staff, maintaining compliance, and driving performance within a dynamic distribution environment.

You will monitor KPIs, report findings to management, and collaborate with leadership to implement improvements while maintaining a strong culture of teamwork and inclusion.