Operations Supervisor - Hybrid/Remote Ready

Visa Hunt; United States; Hybrid; USD 56,000 - 101,000; Full time

Benefits offered by this job

Health insurance

401K plan

Stock purchase plan

Tuition reimbursement

Paid time off

Holidays

Job summary

Centene is seeking a Supervisor Operations to lead entry and processing staff, coordinate workflow, hire, train and evaluate team members, and ensure quality and contract compliance. The role interfaces across departments, contractors and customers to optimize processes and achieve goals.

The ideal candidate has a Bachelor's degree and 2+ years of direct supervisory experience in healthcare or production, with prior experience in government healthcare delivery preferred.

Qualifications

• Bachelor's Degree in a related field or equivalent work experience.
• 2+ years direct supervisory experience including hiring and firing authority for minimum of ten associates.
• 2+ years in healthcare (government healthcare delivery preferred) or production environment.

Responsibilities

• Ensures production effectiveness by monitoring reports, assigning resources as required, and recommending process improvements.
• Ensures quality by monitoring reports and adjusting procedures as necessary.
• Responds to customer inquiries and tracks issues for process improvement.
• Represents department to promote relationships and secure goals.
• Provides coaching to staff and handles escalations and administrative issues.
• Works on special projects for staff development and contract goals.
• Collaborates with other departments to optimize procedures for new programs or contracts.

Skills

Supervisory experience

Hiring authority

Bachelor's degree

Education

Bachelor's degree in related field

Job description

Centene is seeking a Supervisor Operations to lead entry and processing staff, coordinate workflow, hire, train and evaluate team members, and ensure quality and contract compliance. The role interfaces across departments, contractors and customers to optimize processes and achieve goals.

The ideal candidate has a Bachelor's degree and 2+ years of direct supervisory experience in healthcare or production, with prior experience in government healthcare delivery preferred.