Remote Operations Supervisor - Production

Centene Corporation; Town of Texas (WI); Hybrid; USD 56,000 - 101,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock plans

Tuition reimbursement

Paid time off + holidays

Remote/hybrid/office options

Job summary

Centene Corporation is seeking a Supervisor Operations to provide direct supervision of entry/processing staff, hire, train, evaluate, and manage performance while ensuring timely, accurate processing and contractor collaboration. The role focuses on monitoring reports, optimizing workflows, coaching staff, handling escalations, and leading special projects to meet contractual goals.

Remote-friendly with M-F 8-5 CST; requires a Bachelor's degree and 2+ years supervisory healthcare or production

Qualifications

• Bachelor's Degree in a related field or equivalent work experience.
• 2+ years direct supervisory experience including hiring and firing authority for ten associates.
• 2+ years in healthcare or production environment; IC/ Mail Distribution Centers experience supported.

Responsibilities

• Supervises entry/processing staff and directs workflow to meet objectives.
• Monitors reports and assigns resources for efficiency and quality.
• Provides training, evaluation, and performance feedback to staff.
• Handles escalations and coordinates with internal and external partners.
• Leads special projects to support new programs or contracts.
• Ensures adherence to policies, procedures, and quality standards.

Skills

Process improvement

Team supervision

Coaching and feedback

Data analysis

Resource planning

Customer inquiry handling

Escalation management

Cross-functional collaboration

Education

Bachelor's degree

Job description

Centene Corporation is seeking a Supervisor Operations to provide direct supervision of entry/processing staff, hire, train, evaluate, and manage performance while ensuring timely, accurate processing and contractor collaboration. The role focuses on monitoring reports, optimizing workflows, coaching staff, handling escalations, and leading special projects to meet contractual goals.

Remote-friendly with M-F 8-5 CST; requires a Bachelor's degree and 2+ years supervisory healthcare or production