Operations Supervisor: Health Center Admin. Medina

Akron Children's; Medina Township (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Akron Children's in Medina Township, OH is seeking an Operations Supervisor to lead a small team and oversee day-to-day operations and financial performance of a subspecialty practice, with additional oversight of 1–2 regional locations.

You will supervise administrative and support staff, manage scheduling and performance evaluations, assist with budgeting, billing, and expense tracking, and ensure compliance with policies and safety standards.

Qualifications

• Associate's degree in healthcare administration required.
• Certificate in Healthcare Management required within 2 years of role.
• Bachelor's degree preferred.
• Minimum 1 year of healthcare experience required.
• Minimum 1 year of supervisory experience preferred.

Responsibilities

• Oversee daily administrative and operational tasks.
• Supervise and provide leadership to administrative and support staff, including hiring, training, scheduling, and performance management.
• Responsible for performance evaluations, disciplinary actions, and terminations.
• Coordinate daily operations to ensure efficient patient flow and minimize wait times.
• Assist in managing office finances, including billing, invoicing, and expense tracking.
• Ensure compliance with company policies, procedures, and safety standards.
• Develop employee engagement initiatives.
• Other duties as assigned.

Skills

Leadership

Team management

Organizational skills

Multitasking

Data analysis

Financial management

Project management

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Education

Associate's degree in healthcare administration

Certificate in Healthcare Management

Bachelor's degree preferred

Tools

Excel

Word

PowerPoint

Outlook

Job description

Full-Time, Onsite

Days, 8-4:30

Occasional travel to Mansfield and other regional sites (as needed) required

Summary:

The Operations Supervisor is responsible for overseeing a small team of non-exempt and exempt employees, while managing the day-to-day operations and financial performance of up to one subspecialty practice, with additional oversight of one to two other locations within the region.

Responsibilities:

• 1.Oversee daily administrative and operational tasks.


• 2.Supervise and provide leadership to administrative and support staff, including hiring, training, scheduling, and performance management.


• 3.Responsible for performance evaluations, disciplinary actions, and terminations.


• 4.Coordinate daily operations to ensure efficient patient flow, optimize appointment scheduling, and minimize wait times.


• 5.Assist in managing office finances, including billing, invoicing, and expense tracking, to support the financial health of the practice.


• 6.Ensure compliance with company policies, procedures, and safety standards.


• 7.Responsible for the ongoing development of employee engagement initiatives.


• 8.Other duties as assigned.

Other information:

Technical Expertise

• 1.Strong leadership and team management skills.


• 2.Excellent organizational and multitasking abilities.


• 3.Proficient in data analysis, financial management, and project management.


• 4.Expertise in financial analysis, budgeting, and resource allocation.


• 5.Proficiency in using Microsoft software (Excel, Word, PowerPoint, Outlook, etc.).

Education and Experience

• 1.Education: Associate's degree in healthcare administration required. In lieu of an Associate's degree, minimum 4 years of experience in healthcare administration is required. Bachelor's degree preferred.


• 2.Licensure: N/A


• 3.Certification: Certificate in Healthcare Management required within 2 years of the role.


• 4.Years of relevant experience: Minimum 1 year of healthcare experience required.


• 5.Years of supervisory experience: Minimum 1 year of people management preferred.

Full Time

FTE: 1.000000

Status: Onsite