Operations Supervisor: Health Center Admin. Medina

Akron Children's; Medina (OH); In loco; USD 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

Akron Children's is seeking an Operations Supervisor to oversee a small team of administrative and support staff, manage daily operations and the financial performance of a subspecialty practice and regional locations. You will lead scheduling, performance evaluations, and ensure efficient patient flow while upholding policy compliance.

The role requires strong leadership, data and financial management, and the ability to coordinate across sites.

Competenze

• Education: Associate's degree in healthcare administration or 4+ years healthcare admin experience.
• Certification: Certificate in Healthcare Management within 2 years of hire.
• Experience: Minimum 1 year of healthcare experience.
• Supervision: Minimum 1 year of supervisory/people management preferred.
• Employment: FTE 1.0, onsite with travel as needed.

Mansioni

• Oversee daily administrative and operational tasks.
• Supervise and provide leadership to administrative and support staff, including hiring, training, scheduling, and performance management.
• Responsible for performance evaluations, disciplinary actions, and terminations.
• Coordinate daily operations to ensure efficient patient flow, optimize appointment scheduling, and minimize wait times.
• Assist in managing office finances, including billing, invoicing, and expense tracking, to support the financial health of the practice.
• Ensure compliance with company policies, procedures, and safety standards.
• Responsible for the ongoing development of employee engagement initiatives.
• Other duties as assigned.

Conoscenze

Leadership

Team management

Organizational skills

Data analysis

Financial management

Project management

Microsoft Office

Formazione

Associate's degree in healthcare administration

Bachelor's degree preferred

Certificate in Healthcare Management

Strumenti

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Descrizione del lavoro

Full-Time, Onsite

Days, 8-4:30

Occasional travel to Mansfield and other regional sites (as needed) required

Summary

The Operations Supervisor is responsible for overseeing a small team of non-exempt and exempt employees, while managing the day-to-day operations and financial performance of up to one subspecialty practice, with additional oversight of one to two other locations within the region.

Responsibilities

• 1. Oversee daily administrative and operational tasks.
• 2. Supervise and provide leadership to administrative and support staff, including hiring, training, scheduling, and performance management.
• 3. Responsible for performance evaluations, disciplinary actions, and terminations.
• 4. Coordinate daily operations to ensure efficient patient flow, optimize appointment scheduling, and minimize wait times.
• 5. Assist in managing office finances, including billing, invoicing, and expense tracking, to support the financial health of the practice.
• 6. Ensure compliance with company policies, procedures, and safety standards.
• 7. Responsible for the ongoing development of employee engagement initiatives.
• 8. Other duties as assigned.

Other information

Technical Expertise

• 1. Strong leadership and team management skills.
• 2. Excellent organizational and multitasking abilities.
• 3. Proficient in data analysis, financial management, and project management.
• 4. Expertise in financial analysis, budgeting, and resource allocation.
• 5. Proficiency in using Microsoft software (Excel, Word, PowerPoint, Outlook, etc.).

Education and Experience

• 1. Education: Associate's degree in healthcare administration required. In lieu of an Associate's degree, minimum 4 years of experience in healthcare administration is required. Bachelor's degree preferred.
• 2. Licensure: N/A
• 3. Certification: Certificate in Healthcare Management required within 2 years of the role.
• 4. Years of relevant experience: Minimum 1 year of healthcare experience required.
• 5. Years of supervisory experience: Minimum 1 year of people management preferred.

Full Time

FTE: 1.000000

Status: Onsite