Operations Manager

Upstate Cancer Center; City of Syracuse (NY); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Upstate Cancer Center seeks an Operations Manager responsible for daily administrative operations across multiple clinics and locations, ensuring ongoing regulatory compliance. You will lead personnel activities—hiring, reviews, training, scheduling, payroll—while coordinating with clinical and hospital departments to guarantee smooth operations and billing.

The role emphasizes implementing policies, EMR changes, and driving QA/QI initiatives to improve patient flow and registration for

Formación

• Bachelor's degree with 4 years of progressive related experience OR Associate degree with 6 years of progressive related experience required.
• Prior supervisory experience required.
• Exceptional verbal and written communications skills required. Excellent organizational skills required.

Responsabilidades

• Oversee day-to-day administrative operations in multiple assigned clinics and locations ensuring regulatory compliance.
• Manage personnel: hiring, performance reviews, training, coaching, scheduling, payroll, conflict resolution and disciplinary measures.
• Collaborate with clinic medical directors, providers and various hospital departments to ensure smooth operations and billing.

Conocimientos

Supervisory experience

Verbal communication

Written communication

Organizational skills

Budget planning

Educación

Bachelor's degree

Associate degree

Descripción del empleo

Job Summary

The Operations Manager is responsible for oversight of day to day administrative operations in multiple assigned clinics in multiple assigned locations ensuring ongoing compliance with all regulatory standards. Personnel management to include hiring, performance reviews, training, coaching, staff scheduling, payroll, conflict resolution and disciplinary measures. Works closely with clinic medical directors, providers, MSG, nursing and support staff, and with Hospital Finance, Hospital Administration, UUMAS, MSG, IMT, HIM, Patient Access Services, Lab, Radiology and other departments to ensure smooth clinic operations and billing. Recommends and implements policies, procedures, and EMR system changes. Affects operational improvements as necessary to ensure regulatory compliance. Ensures QI/PI initiatives are developed to facilitate patient flow and collection of registration information for delivery/billing for services. Establishes front end activities for new programs/services. Monitors FTE's and expenses for budget planning. Supports operations for hiring, monitoring compliance with completion of performance evaluations and mandatory competencies, assisting with the development of policies and procedures, and other administrative support as needed.

Job Summary

The Operations Manager is responsible for oversight of day to day administrative operations in multiple assigned clinics in multiple assigned locations ensuring ongoing compliance with all regulatory standards. Personnel management to include hiring, performance reviews, training, coaching, staff scheduling, payroll, conflict resolution and disciplinary measures. Works closely with clinic medical directors, providers, MSG, nursing and support staff, and with Hospital Finance, Hospital Administration, UUMAS, MSG, IMT, HIM, Patient Access Services, Lab, Radiology and other departments to ensure smooth clinic operations and billing. Recommends and implements policies, procedures, and EMR system changes. Affects operational improvements as necessary to ensure regulatory compliance. Ensures QI/PI initiatives are developed to facilitate patient flow and collection of registration information for delivery/billing for services. Establishes front end activities for new programs/services. Monitors FTE's and expenses for budget planning. Supports operations for hiring, monitoring compliance with completion of performance evaluations and mandatory competencies, assisting with the development of policies and procedures, and other administrative support as needed.

Minimum Qualifications

Bachelor's degree with a minimum of 4 years of progressive related experience OR Associates degree and 6 years of progressive related experience required. Prior supervisory experience required. Exceptional verbal and written communications skills required. Excellent organizational skills required.

Preferred Qualifications

Knowledge of billing and coding processes preferred.

Work Days

Message to Applicants:

Recruitment Office: Human Resources