Operations Supervisor - Document Management

Kforce Inc; Bakersfield (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Kforce has a client seeking an Operations Supervisor - Document Management in Bakersfield, CA. This role oversees daily workflow, supports production staff, and ensures quality standards on a document digitization project.

As the onsite leader, you will coach teams, monitor productivity, coordinate priorities, and maintain project documentation while upholding confidentiality and security requirements.

Qualifications

• Prior supervisory, team lead, or operations leadership experience.
• Experience coaching and developing employees.
• Strong organizational and communication skills.
• Strong problem-solving abilities.
• Proficiency with Microsoft Office and basic reporting tools.
• Ability to manage productivity within a deadline-driven environment.

Responsibilities

• Supervise day-to-day operations and workflow.
• Lead a team of document processing personnel.
• Monitor attendance, productivity, and quality metrics.
• Provide coaching, guidance, and support to team members.
• Assist with onboarding and training new employees.
• Coordinate workflow and production priorities.
• Address operational issues and escalated concerns as needed.
• Maintain project documentation and reporting.
• Ensure compliance with confidentiality and security requirements.

Skills

Supervisory experience

Team leadership

Organizational skills

Communication

Problem solving

Microsoft Office

Tools

Microsoft Office

Job description

Responsibilities

Kforce has a client that is seeking an Operations Supervisor - Document Management in Bakersfield, CA. Overview: We are seeking an Operations Supervisor to support a document digitization and records management project. This individual will oversee daily workflow, support production staff, monitor productivity, and ensure quality standards are consistently met. This role serves as the primary onsite leader and is critical to maintaining efficient project operations. Responsibilities:

• Supervise day-to-day operations and workflow
• Lead a team of document processing personnel
• Monitor attendance, productivity, and quality metrics
• Provide coaching, guidance, and support to team members
• Assist with onboarding and training new employees
• Coordinate workflow and production priorities
• Address operational issues and escalated concerns as needed
• Maintain project documentation and reporting
• Ensure compliance with confidentiality and security requirements

Requirements

• Prior supervisory, team lead, or operations leadership experience
• Experience coaching and developing employees
• Strong organizational and communication skills
• Strong problem-solving abilities
• Proficiency with Microsoft Office and basic reporting tools
• Ability to manage productivity within a deadline-driven environment

Preferred Experience

• Document management
• Records management
• Scanning operations
• Print/mailroom operations
• Operations leadership
• Production or workflow management

Ideal Candidate

• Strong communicator
• Highly organized
• Accountable and dependable
• Able to motivate teams and maintain productivity standards
• Comfortable working in a hands-on leadership role
• Pay: Competitive, based on experience

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.