Operations Manager

GRM Document Management; Jersey City (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

401(k) program

Excellent benefits

Job summary

A national document management leader is seeking an Operations Manager in Jersey City, NJ. Responsibilities include overseeing daily operations across multiple departments, managing the monthly billing process, and maintaining high customer satisfaction. Candidates should have at least five years of operation management experience and excellent communication skills. GRM offers a competitive compensation program, along with benefits like a 401(k) pension plan.

Qualifications

• Minimum five years of operation management experience.
• Ability to work independently and handle multiple tasks.
• Ability to review and analyze financial reports.
• Excellent knowledge of Microsoft Office product suite.
• Ability to review and analyze financial reports.

Responsibilities

• Manage and oversee daily operation in various departments.
• Manage monthly billing process, accounts payables and collections.
• Maintain a high customer satisfaction level for all accounts.
• Maintain a high customer satisfaction level for all accounts
• Interview, hire, develop and cross train staff in various positions
• Manage and process weekly payroll
• Oversee and manage building operations and maintenance programs
• Responsible for vendor management
• Oversee fleet management; DOT requirement and vehicle maintenance
• Ensure all requests are processed accurately and on time.
• Responsible inventory management
• Review, evaluate and improve operating processes for each department
• Ensure all company guidelines and procedures are followed.

Skills

Operation management experience

Ability to oversee multiple departments

Knowledge of O’Neil document management software

Excellent written and verbal communication skills

Excellent knowledge of Microsoft Office product suite

Ability to review and analyze financial reports

Communication skills

Tools

O’Neil document management software

Job description

A national leader in the Document Management Industry is seeking an Operations Manager.

The following are responsibilities for the position.

• Manage and oversee daily operation; Transportation Dept., Record Center, Shredding and Administration

• Manage monthly billing process, accounts payables and collections
• Manage a staff of 20 team members
• Maintain a high customer satisfaction level for all accounts
• Interview, hire, develop and cross train staff in various positions
• Manage and process weekly payroll
• Oversee and manage building operations and maintenance programs
• Responsible for vendor management
• Oversee fleet management; DOT requirement and vehicle maintenance
• Ensure all requests are processed accurately and on time.
• Responsible inventory management
• Review, evaluate and improve operating processes for each department
• Ensure all company guidelines and procedures are followed.

• Minimum five years of operation management experience
• Ability to oversee multiple departments
• Knowledge of O’Neil document management software a plus
• Ability to work independently and handle multiple tasks
• Excellent written and verbal communication skills
• Excellent knowledge of Microsoft Office product suite
• Ability to review and analyze financial reports

GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

We offering a competitive compensation program with excellent benefits including a 401(k) program.