Document Operations Specialist

LHH; Lewiston (ID); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid Sick Leave

Job summary

LHH is seeking a Document Operations Specialist I in Lewiston, ID, to support document processing and mail operations. The role requires skills in sorting, imaging, and verifying documents while maintaining quality and equipment. Attention to detail and the ability to follow procedures are critical.

The ideal candidate will have a High School Diploma or GED, strong organizational skills, and a basic knowledge of mailing regulations. Benefits include medical, dental, vision insurance, and 401K.

Qualifications

• Ability to understand, follow, and perform detailed work procedures under pressure.
• Ability to maintain flexibility in working hours and demonstrate excellent attendance.
• Ability to perform repetitive physical tasks and stand/walk for prolonged periods.

Responsibilities

• Sorts and prepares documents for imaging.
• Utilizes imaging scanner to index and scan claims, membership documents.
• Maintains cleanliness of assigned equipment and work areas.

Skills

Basic math skills

PC skills

Basic mechanical aptitude

Organizational skills

Education

High School Diploma or GED

Job description

We’re looking for Document Operations Specialist I to join a leading client in Lewiston, ID Onsite. The Document Operations Specialist contributes to overall member satisfaction by providing comprehensive support in document processing, imaging, and mail operations. This role performs general department support functions including operating and maintaining equipment used in automated mailing, imaging, and shipping processes. The specialist sorts, prepares, sc.

Position: Document Operations Specialist I

Location: Lewiston, ID

What you’ll do

• Document Processing & Imaging:
• Sorts and prepares documents for imaging by opening envelopes, removing contents, removing staples, taping torn pages, and flattening documents
• Utilizes imaging scanner/PC combinations to index and scan claims, membership documents, and corporate records following established procedures
• Verifies documents have been imaged correctly, inspecting images to ensure quality and legibility
• Commits all scanned documents to appropriate systems (RADAR, Query System) for departmental retrieval
• Identifies and sorts documents by job type for different departments using separator bar code sheets
• Operates, controls, and monitors PC-based mail processing equipment including inserters, sorters, meters, and other machinery
• Receives, sorts, and distributes incoming mail and prepares outgoing mail/packages for shipping
• Maintains sufficient postage in meters and records accurate meter readings on appropriate logs
• Verifies accuracy and quality of all jobs processed for mailing (correct inserts, addresses, logos, postage, etc.)
• Equipment Maintenance & Quality Control
• Performs daily preventative maintenance and minor equipment repairs
• Documents and reports all problems that interfere with daily production to Lead/Supervisor
• Maintains cleanliness of assigned equipment and work areas
• Records and documents all incoming daily work to ensure timely turnaround
• Maintains confidentiality of all processed materials and sensitive information
• Keeps current on HIPAA law changes and applies them appropriately
• Ensures processing center security and that only authorized personnel access work areas
• Maintains adequate stock of supplies and envelopes for daily operations

What you will have

• Basic math and PC skills
• Ability to understand, follow, and perform detailed work procedures under pressure
• Ability to maintain flexibility in working hours and excellent attendance
• Demonstrated basic mechanical aptitude and strong organizational skills
• Ability to perform repetitive physical tasks and stand/walk for prolonged periods
• Basic knowledge of U.S. Postal Service mailing rules and regulations
• Normally to be proficient in the competencies listed above:
• Document Operations Specialist would have a High School Diploma or GED and som

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers