Operations Supervisor

Loomis-

Pensacola (FL)

On-site

USD 60,000 - 90,000

Full time

2 days ago

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Benefits offered by this job

Vacation and Sick Time

Health & Dental Insurance

Vision Insurance

401(k) Plan

Basic Life Insurance Plan

Voluntary Life Insurance Plan

Flexible Spending and Health Savings

Dependent Care Account

Training and Development

Job summary

Pensacola, FL-based Loomis is seeking an Operations Supervisor to lead daily armored car route operations, vault and terminal security, and staff development. This role partners with management to ensure safe, cost-effective, and high-quality service, while maintaining compliance with Loomis policies and procedures.

You will oversee scheduling, dispatch, safety training, and incident investigations, driving continuous improvement and exceptional service delivery.

Qualifications

Valid firearms permit.
Strong leadership and supervisory presence with professional experience.
Excellent verbal and written communication skills.
Experience in transportation, warehousing or logistics.
Experience in banking, retail cash handling or ATM operations preferred.
Excellent computer skills and knowledge of Microsoft Office.
Desire to grow professionally within the company.

Responsibilities

Complete and maintaining scheduling/routing on daily basis.
Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations.
Maintaining effectiveness and efficiency of route, terminal and vault operations.
Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures.
Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing.
Investigating accidents and processing required paperwork.
Developing and maintaining customer service capabilities among all operations staff.
Responding to customer inquiries and or complaints and solving logistical issues.
Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers.

Skills

Firearms permit

Leadership

Communication

Logistics experience

Cash handling

Career growth mindset

Tools

Microsoft Office

Job description

The Operations Supervisor will be responsible for implementing and administering Loomis policies andprocedures as well as monitoring and controlling daily operations and assistingwith long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centeredculture, a safe and secure operation, a high level of service delivery, andcost effective and productive operations. This includes operational responsibility for all route operations(armed and ATM), vault and facility security operations as directed by theOperations Manager/Branch Manager.

Typical Duties / Responsibilities:

Complete and maintaining scheduling/routing on daily basis
Oversight and coordination of armored and ATM route, dispatch, first-line ATMmaintenance, vault and terminal operations.
Maintaining effectiveness and efficiency of route, terminal and vault operations.
Safety of employees, vehicles, and facilities through training, monitoring andenforcement of policies and procedures
Security of cargo and terminal through training, monitoring, and enforcement of policiesand procedures including terminal opening and closing.
Investigating accidents and processing required paperwork
Developing and maintaining customer service capabilities among all operations staff.
Responding to customer inquires and or complaints and solving logistical issues.
Coordinating with sales, other Division branches and departments, Division and corporatestaff, other carriers, and vendors in creating and implementing viableoperational solutions to new customers.
Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions.
Communication with all employees to Immediately resolve any outstanding issues and/orcomplaints
Completionof any and all additional responsibilities that are assigned by the OperationsManager and/or other Management Team Members on an “as needed” basis.
Provideleadership that is dedicated to professionalism, continuous improvement, andexceeding challenging goals and objectives.
Recruiting,interviewing, testing, selecting, training and supervising of operations personnel.
Oversightand coordination of maintenance of vehicles, forklifts and other equipment.
Emergency response to include response to employee injuries, facility security incidents,vehicle incidents and security investigations.
Manipulation and maintenance of route and vault data to include manual paperwork andelectronic data.
18.All other duties as assigned by the Operations Manager/Branch Manager.
19. Ability to obtain Medical Examiners Certificate via US Department of Transportation approved medical examiners
*Salary commensurate on experience and skill set.
Skills and Qualifications:
A valid firearms permit.
A strong, positive, leadership andsupervisory presence proven through professional experience is required.
Excellent verbal and writtencommunication skills and the ability to teach, coach, and present to small andlarge groups is required.
Experience in transportation andwarehousing, transportation logistics, or a related field required.
Experience in banking or retail cash,and ATM operations preferred.
Excellent computer skills and a workingknowledge of Microsoft Office programs required.
Strong desire to succeed, advance, growyour career, and work for an industry and company-leading branch is required.