Operations Supervisor

brobstongroup.com - Jobboard; Palo Alto (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking an Operations Supervisor in Palo Alto, California. This role involves managing all operational aspects, ensuring inventory accuracy, and optimizing processes. You'll oversee shipment processing and coach back-of-house staff to align with store leadership and sales potential.

Ideal candidates will have 3+ years in operational management within luxury retail, proficiency in Microsoft Office and SAP, and the ability to lift up to 40 pounds. Join us to enhance our operational effectiveness.

Qualifications

• 3+ years of operational management experience, preferably in luxury retail.
• Proficiency with Microsoft Office, SAP, and other digital tools.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Manage and coach back-of-house staff responsible for merchandise logistics.
• Oversee shipment processing and transfers from BOH to sales floor.
• Conduct cycle counts and regular audits to verify quantities and product condition.
• Optimize inventory management processes and maintain organized stock rooms.
• Manage reservations and consignments, collaborating with store leadership.

Skills

Leadership

Teamwork

Problem-solving

Inventory control

Tools

Microsoft Office

SAP

Job description

Summary

The Operations Supervisor manages all operational aspects of the store including shipment processing, allocations, distribution, and back-of-house staff. The role ensures inventory accuracy, optimizes operational processes, and partners with store leadership to align replenishments with sales potential.

Responsibilities

• Manage and coach back-of-house staff responsible for merchandise logistics and operational duties.
• Oversee shipment processing, transfers, and movement of merchandise from BOH to the sales floor.
• Conduct cycle counts and regular audits to verify quantities and product condition and report discrepancies.
• Optimize inventory management processes, maintain organized stock rooms with proper labeling, and enforce safety procedures.
• Manage reservations and consignments and collaborate with the Store Manager on performance management.

Requirements

• 3+ years of operational management experience, preferably in luxury retail.
• Proficiency with Microsoft Office, SAP, and other digital tools.
• Strong leadership, teamwork, and problem-solving skills with knowledge of inventory control.
• Ability to lift and move up to 40 pounds.