Operations Supervisor

brobstongroup.com - Jobboard; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Brobston Group is seeking an Operations Supervisor in Boston, MA. In this role, you will manage store operations functions including shipping, receiving, and inventory control. The ideal candidate should have relevant retail experience and excellent organizational skills.

The Operations Supervisor will oversee the shipping and receiving team, ensuring accuracy in processing merchandise and maintaining store image. Strong computer skills in Word and Excel are preferred.

Qualifications

• Relevant retail operations experience preferred.
• Detail oriented and organized to maintain store image.

Responsibilities

• Oversee incoming merchandise processing and verify shipments.
• Manage outgoing freight documentation and processing.
• Report discrepancies in shipments and supervise the shipping department.

Skills

Fast-paced environment collaboration

Detail oriented

Organizational skills

Proficient in Word, Excel, PowerPoint

Tools

Workday

Outlook

Job description

Summary

The Operations Supervisor manages store operations functions including shipping and receiving, stockroom, cash office, repairs, and related administrative tasks. This role supervises the shipping and receiving team to ensure merchandise is processed accurately and documentation is completed according to company standards. The Operations Supervisor supports inventory control, supply replenishment, and operational maintenance to maintain an elevated store environment.

Responsibilities

• Oversee and ensure incoming merchandise is processed accurately, verifying shipments are secure and complete.
• Manage outgoing merchandise processing and prepare outgoing freight with proper documentation.
• Supervise the shipping and receiving department and report any discrepancies.
• Control and replenish operational supplies and perform maintenance duties as requested by management.
• Read and execute transfer, shipping, alteration, inventory count, UPS, and sales documentation.
• Enforce shrinkage control procedures and report violations per company regulations.

Requirements

• Ability to work in a fast-paced environment and collaborate effectively within a team.
• Detail oriented, organized, and able to maintain an elevated store image.
• Relevant retail operations experience preferred.
• Proficient computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.
• Ability to maneuver on the sales floor and stock areas, lift up to 30 lbs, and climb a ladder as trained under health and safety guidelines.