Operations Supervisor

Paycom - ATS; Omaha (NE); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, and Life Insurance

Tuition Reimbursement

401(k)

Free fitness center

Job summary

OneWorld Community Health Centers, Inc. in Omaha, NE, is seeking an Operations Supervisor to organize and supervise day-to-day clinic operations at the Main Livestock Exchange Campus (LSX).

This full-time role ensures efficient, secure workflows and service delivery, reporting to the ADOO. The ideal candidate has a High School Equivalency (Bachelor’s preferred in Healthcare Administration or related field) and experience directing healthcare staff.

Qualifications

• Bachelor’s degree preferred in Healthcare Administration, Human Services, or related field preferred.
• High School Diploma or equivalent required.
• Experience directing employees in a healthcare environment preferred.
• Excellent verbal and written communication skills.
• Demonstrated ability to Analyze and solve problems.
• Prioritize and organize.
• Exhibit a high level of integrity, enthusiasm, interest, and desire to do the best possible job.
• Maintain basic operational knowledge about office machinery and software.

Responsibilities

• Direct supervision of an operations team across patient registration, patient experience phones, medical records, patient support, case management, satellite operations, enrollment and financial services, and support services.
• Manage multiple projects and initiatives, ensuring planning, data collection, deliverables, and reporting to internal and external stakeholders are completed on time and to spec.
• Assist the ADOO in developing, communicating, implementing, and ongoing assessment of clinic operations policies and procedures.
• Attend Operations Staff Meetings, assist in setting the agenda, document minutes, and ensure action items are followed.
• Assist patients in understanding OneWorld’s services and related agency offerings.
• Ensure staff keep accurate records in patient charts and databases.
• Provide direct supervision to support clinic compliance, quality, and performance improvement goals; identify workflow problems and recommend solutions.
• Manage clinic flow for smooth patient movement throughout the health center.

Job description

Job Details: Job Location: OneWorld Livestock Exchange Building Campus - Omaha, NE, Position Type: Full Time, Education Level: High School Equivalency, Salary Range: Undisclosed, Job Category: Operations,

One full-time position | 40 hrs/week | Monday - Friday, 8:00 am - 5:00 pm | Main Livestock Exchange Campus (LSX, 30th & L)

Job Duties

The Operations Supervisor organizes and controls the day-to-day activities to ensure the effective, efficient, and secure operation of systems and workflows. Under the direction of the ADOO, the Operations Supervisor is responsible for the operational supervision and ongoing support of service delivery in a fast-paced environment.

Responsibilities include direct supervision of an operations team, including, but not limited to, Patient Registration, Patient Experience Phones, Medical Records, Patient Support, Case Management, Satellite Operations, Enrollment and Financial Services, and Support Services. The Operations Supervisor manages multiple projects and initiatives, ensuring that planning, data collection, deliverables, and reporting to both internal and external stakeholders are completed in a timely manner and according to established goals and requirements.

• Assists the ADOO in the development, communication, implementation, and ongoing assessment of clinic operations policies and procedures.
• Attends Operations Staff Meetings, assists in setting the agenda, meeting minutes/documentation, and works directly with the ADOO in ensuring action items are addressed and followed through.
• Assists patients in understanding OneWorld’s services and the services of other agencies.
• Ensures that staff keep accurate records in both patient charts and databases.
• Provides direct supervision to support clinic compliance, quality, and performance improvement goals. Identifies workflow and operational problems and makes recommendations.
• Manages clinic flow for smooth patient flow throughout the health center.

The tasks outlined above are intended to provide a general overview of the role and are not an exhaustive list of all duties, responsibilities, or job functions. Additional tasks may be assigned as needed to support the business, and responsibilities may evolve to meet the changing needs of the organization.

Qualifications

• Bachelor’s degree preferred in Healthcare Administration, Human Services, or related field preferred.
• High School Diploma or equivalent required.
• Experience directing employees in a healthcare environment preferred.
• Excellent verbal and written communication skills.
• Demonstrated ability to: Analyze and solve problems.
• Prioritize and organize.
• Exhibit a high level of integrity, enthusiasm, interest, and desire to do the best possible job.
• Maintain basic operational knowledge about office machinery and software.

Benefits

OneWorld Community Health Centers, Inc. provides a competitive benefits package that includes

• Medical, Dental, and Life Insurance
• Tuition Reimbursement
• 401(k)
• free fitness center, and more.

You can make a difference – in your life and the lives of others.

Equal Opportunity Employer

OneWorld Community Health Centers, Inc. is committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on age, race, color, ancestry, national origin, disability, sex/gender, gender identity, sexual orientation, religion, pregnancy, genetic information, veteran status, or any other basis protected by law.

Equal Opportunity Employer