Operations Supervisor

Ryerson; Milwaukee (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Ryerson in Milwaukee, WI is seeking a Service Center Operations Supervisor to lead the plant's daily operations, including production equipment, shipping, receiving and inventory management.

You will coach direct reports, ensure safety, drive performance toward goals, and collaborate with other departments to meet customer requirements while adhering to company policies and quality standards.

Qualifications

• High School Diploma or GED required; college preferred.
• 1–3 years of supervisory experience.
• Proficient in MS Outlook, Word, and Excel.
• Willingness to learn SAP and become proficient.
• Strong verbal, written, and interpersonal skills.

Responsibilities

• Direct the efficient operation of plant functions including production equipment, shipping, receiving, and inventory.
• Provide leadership to direct reports; coach and develop employees.
• Monitor performance to meet production goals and ISO standards.
• Coordinate with other departments and locations.
• Support safety goals and enforce safe work practices.
• Adhere to collective bargaining agreement and workplace policies.

Skills

Verbal communication

Written communication

Interpersonal skills

Problem solving

Education

HS Diploma or GED

College education preferred

Tools

SAP

MS Outlook

MS Word

MS Excel

Job description

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best‑in‑class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality‑focused environment, ideal for advancing your career and making your mark in the metals industry.

About the Role

As a Service Center Operations Supervisor at Ryerson, you will be responsible for directing the efficient function of plant operations including but not limited to production equipment, shipping, receiving, and inventory.

Roles and Responsibilities

• Understands production goals and implements actions necessary to meet objectives
• Provides leadership to direct reports; coaches and counsels employees
• Facilitates problem solving and team building activities
• Participates in Performance Management Process (PMP)
• Carries out and supports company policies, goals and objectives
• Understands quality goals and implements actions necessary to meet goals and ISO 9000 standards
• Reviews plant supply inventory and advises purchasing when levels are low
• Ensures training is effectively carried out and oversees completion of training checklists
• Communicates with other departments within the facility, as well as other locations
• Understands customer requirements, participates, and advises on decisions regarding suitability of material and processing equipment
• Provides direction and coaching in safe work practices; supports safety goals
• Reviews unsafe conditions and ensures corrective actions are carried out to eliminate workplace hazard
• Follows and enforces CBA and Memorandum of Agreement
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• High School Diploma / GED is required; College Education preferred
• A minimum of one (1) to three (3) years of supervisory experience
• Proficient in MS Outlook, Word, and Excel
• Good verbal, written, and interpersonal skills
• Problem‑solving and decision‑making skills
• The successful candidate is expected to develop proficiency in SAP as part of their role. Prior experience is not required, but a demonstrated ability and willingness to learn and become proficient in SAP is essential

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.