Operations Supervisor

KAG SERVICES INC; Hope Hull (AL); On-site; USD 52,000 - 70,000; Full time

Job summary

KAG SERVICES INC. is seeking a Terminal Supervisor to oversee driver performance and support terminal operations in Hope Hull, AL. The role includes interviewing and hiring drivers, coordinating with dispatch for issue resolution, and managing PTO and vacation planning.

You will help forecast terminal performance and ensure efficient asset use. Qualifications include a business-related bachelor's degree or equivalent experience, strong conflict resolution, and excellent communication skills,

Qualifications

• Bachelor's degree in business related field or equivalent business experience in the transportation industry.
• Excellent conflict resolution skills.
• Effective oral, written and interpersonal communication skills with the ability to influence.
• Basic understanding of Microsoft Office.

Responsibilities

• Supervise performance of drivers.
• Conduct interviews and hire drivers.
• Work closely with dispatchers on troubleshooting items such as delivery issues, driver training program, staffing levels, customer requests/complaints, etc.
• Approve/Deny driver PTO requests, manage annual vacation schedule, create weekly driver schedule for dispatch.
• Assist in the forecasting of terminal performance and analyze terminal financial information.
• Ensure maximum asset utilization.

Skills

Conflict resolution

Communication skills

Microsoft Office

Education

Bachelor's degree in business

Tools

Microsoft Office

Job description

Job DetailsJob Location: Hope Hull, AL 36043Position Type: Terminal SupportTravel Percentage: NegligibleJob Shift: SalaryJob Category: IC1Position Summary

This position is accountable for assisting in the operations for a terminal location.

Essential Functions

• Supervise performance of drivers
• Conduct interviews and hire drivers
• Work closely with dispatchers on troubleshooting items such as delivery issues, driver training program, staffing levels, customer requests/complaints, etc.
• Approve/Deny driver PTO requests, manage annual vacation schedule, create weekly driver schedule for dispatch
• Assist in the forecasting of terminal performance and analyze terminal financial information
• Ensure maximum asset utilization

Qualifications

• Bachelors degree in business related field or equivalent business experience in the transportation industry
• Excellent conflict resolution skills
• Effective oral, written and interpersonal communication skills with the ability to influence
• Basic understanding of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.

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