Operations Supervisor

KAG SERVICES INC; Gainesville (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

KAG SERVICES INC. in Gainesville, GA is seeking a Terminal Support professional to assist operations at a terminal location.

The role focuses on driver supervision, interview and hire processes, and close collaboration with dispatch to address delivery issues and staffing needs. The ideal candidate will have a business background, strong conflict resolution and communication skills, and a basic command of Microsoft Office to support planning, scheduling, and reporting activities within a

Qualifications

• Bachelor's degree in business related field or equivalent business experience in the transportation industry.
• Strong conflict resolution and people skills.
• Effective oral, written and interpersonal communication with the ability to influence.
• Basic understanding of Microsoft Office.

Responsibilities

• Supervise performance of drivers
• Conduct interviews and hire drivers
• Collaborate with dispatchers on delivery issues and staffing
• Approve/deny driver PTO and manage vacation schedule
• Assist in forecasting terminal performance and analyze financial data
• Ensure maximum asset utilization

Skills

Conflict resolution

Communication

Interpersonal skills

Team leadership

Education

Bachelor's degree in business related field

Tools

Microsoft Office

Job description

Job Details

Job Location: Gainesville, GA 30501

Position Type: Terminal Support

Travel Percentage: Negligible

Job Shift: Salary

Job Category: IC1

Position Summary

This position is accountable for assisting in the operations for a terminal location.

Essential Functions

• Supervise performance of drivers
• Conduct interviews and hire drivers
• Work closely with dispatchers on troubleshooting items such as delivery issues, driver training program, staffing levels, customer requests/complaints, etc.
• Approve/Deny driver PTO requests, manage annual vacation schedule, create weekly driver schedule for dispatch
• Assist in the forecasting of terminal performance and analyze terminal financial information
• Ensure maximum asset utilization

Qualifications

• Bachelors degree in business related field or equivalent business experience in the transportation industry
• Excellent conflict resolution skills
• Effective oral, written and interpersonal communication skills with the ability to influence
• Basic understanding of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change.

All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.