Operations Supervisor

Kenan Advantage Group (KAG); Gainesville (GA); On-site; USD 52,000 - 68,000; Full time

Job summary

Kenan Advantage Group (KAG) in Gainesville, GA, is seeking a operations supervisor to assist in terminal operations. You will oversee driver performance, support interviewing and hiring, and partner with dispatchers to troubleshoot delivery issues.

The role requires strong communication, conflict resolution, and basic MS Office skills, with responsibility for PTO approvals, vacation planning, and weekly scheduling while contributing to forecast analyses and asset utilization.

Qualifications

• Excellent conflict resolution skills.
• Effective oral, written and interpersonal communication with the ability to influence.
• Basic understanding of Microsoft Office.

Responsibilities

• Supervise performance of drivers.
• Interview and hire drivers.
• Coordinate with dispatchers on delivery issues and staffing.
• Approve/deny driver PTO and manage vacation schedule.
• Create weekly driver schedules for dispatch.
• Assist in forecasting terminal performance and analyze terminal financial information.
• Ensure maximum asset utilization.

Skills

Conflict resolution

Communication skills

MS Office basics

Education

Bachelor's degree in business or equivalent in transportation industry

Job description

Position Summary

This position is accountable for assisting in the operations for a terminal location.

Essential Functions

• Supervise performance of drivers
• Conduct interviews and hire drivers
• Work closely with dispatchers on troubleshooting items such as delivery issues, driver training program, staffing levels, customer requests/complaints, etc.
• Approve/Deny driver PTO requests, manage annual vacation schedule, create weekly driver schedule for dispatch
• Assist in the forecasting of terminal performance and analyze terminal financial information
• Ensure maximum asset utilization

Qualifications

• Bachelors degree in business related field or equivalent business experience in the transportation industry
• Excellent conflict resolution skills
• Effective oral, written and interpersonal communication skills with the ability to influence
• Basic understanding of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.