Operations Supervisor

Jobtailor; Atlanta (GA); On-site; USD 75,000 - 105,000; Full time

Job summary

Jobtailor is seeking a Senior Operations Supervisor to lead warehouse operations across multiple shifts and teams. You will partner with the Operations Manager, ensuring safe, cost-efficient service while driving continuous improvements.

The role requires 5+ years in logistics with 3+ years in supervision, plus advanced MHE certifications and proficiency in MS Office. You will mentor Supervisors and support workforce planning in a fast-paced environment.

Qualifications

• Requires a High school diploma or GED.
• Minimum 5 years’ experience in logistics, distribution, or relevant environment.
• Minimum 3 years of supervisory experience.
• Experience leading complex operations, multiple teams, or shifts.
• Advanced MHE certifications.
• Forklift training certification.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• RF Scanners and WMS functions.
• Strong English communication skills.

Responsibilities

• Lead warehouse operations across shifts and large teams with advanced oversight.
• Partner with Operations Manager and may act as backup in their absence.
• Manage labor scheduling, space, equipment, and manpower to meet objectives.
• Drive performance via proactive planning, cross-functional coordination, and continuous improvement.
• Provide guidance and mentoring to Supervisors and leads; ensure policy adherence.

Skills

Warehouse Operations Leadership

Logistics Management

Supervisory Experience

Advanced MHE Knowledge

Microsoft Office Proficiency

RF Scanners

WMS Functions

Labor Scheduling

Forklift Operation

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Job Responsibilities

• The Senior Operations Supervisor is responsible for leading warehouse operations, multiple shifts, or larger teams while providing advanced operational oversight and people leadership.
• This role serves as a key operational partner to the Operations Manager and may act as a backup in their absence.
• This role manages labor scheduling, space utilization, equipment, and manpower to meet operational, service, safety, and cost objectives.
• The Senior Supervisor drives performance through proactive planning, cross-functional coordination, and continuous improvement initiatives.
• In addition to direct supervision responsibilities, the Senior Operations Supervisor provides guidance and mentoring to Supervisors and leads, supports workforce planning, and ensures consistent application of policies, procedures, and performance standards across the operation.

Requirements

• Must have a High school diploma or general education degree (GED)
• Minimum 5 years’ experience in a logistics, distribution, or relevant environment
• Minimum 3 years of supervisory experience
• Demonstrated experience leading complex operations, multiple teams, or shifts
• Advanced MHE knowledge and certifications
• Certificates, Licenses, Registrations or Professional Designations
• Satisfactory completion of a forklift training program
• Proficient in Microsoft Office (Excel, Work, and Power Point)
• RF Scanners WMS functions
• English (reading, writing, verbal) communication skills.

Core Competencies

Demonstrates expertise in leading warehouse operations and managing multiple teams while ensuring adherence to safety, service, and cost objectives. Proficient in workforce planning, performance management, and continuous improvement initiatives.

Highest-signal resume keywords

• Warehouse Operations Leadership
• Logistics Management
• Supervisory Experience
• Advanced MHE Knowledge
• Microsoft Office Proficiency

Hard Skills

• Logistics
• Distribution
• Operational Oversight
• Performance Management
• Workforce Planning
• Continuous Improvement
• Forklift Operation
• RF Scanners
• WMS Functions
• Labor Scheduling

Soft Skills

• People Leadership
• Mentoring
• Communication

Certifications & Qualifications

• Forklift Training Certification
• Advanced MHE Certifications

Industry Keywords

• Safety Standards
• Operational Objectives
• Service Objectives
• Cost Objectives

Tools & Technologies

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint