Operations & Style Merchandising Manager — Omnichannel

Macy's; Fredericksburg (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

401(k) match

Paid time off

Tuition reimbursement

Job summary

Macy's in Fredericksburg, VA seeks a Manager, Operations & Style Merchandise Execution to lead teams delivering exceptional customer experiences through compelling merchandise presentation and strong omnichannel fulfillment. You will drive sales, plan merchandise movement, and coach a diverse team to exceed standards and KPI targets.

Responsibilities include directing receiving and inventory flow, maintaining back-of-house practices, and partnering across visual, asset protection, and brand

Qualifications

• 3–5 years of management experience in a retail environment.
• Ability to perform physical requirements including lifting 30 lbs., standing for extended periods, climbing ladders.
• Flexibility to work days, evenings, weekends, and holidays.

Responsibilities

• Drive sales and profit through strong execution of merchandising presentation, pricing, signage, visual standards, and event setup.
• Lead merchandising, brand standards, and initiatives to create inspiring customer experiences.
• Interpret and execute seasonal guides tailored to store architecture and assortment.
• Plan and direct receiving, processing, and movement of merchandise while maintaining back-of-house standards.
• Manage inventory flow, placement, stockroom organization, and reverse logistics.
• Lead and execute omnichannel operations, including BOPIS/BOSS fulfillment, and merchandise logistics.
• Ensure achievement of service level agreements for omni fulfillment and curbside operations.
• Build relationships with team members to drive omni and customer experience metrics.
• Partner cross-functionally with Visual, Business Administration, Asset Protection, and brand partners on safety and standards.
• Foster an inclusive, respectful environment and develop leaders and associates.

Skills

Merchandise execution

Omnichannel

Leadership

Inventory management

Communication

Strategic thinking

Customer experience

Team development

Collaboration

Technical proficiency

Education

High School diploma or equivalent

Job description

Macy's in Fredericksburg, VA seeks a Manager, Operations & Style Merchandise Execution to lead teams delivering exceptional customer experiences through compelling merchandise presentation and strong omnichannel fulfillment. You will drive sales, plan merchandise movement, and coach a diverse team to exceed standards and KPI targets.

Responsibilities include directing receiving and inventory flow, maintaining back-of-house practices, and partnering across visual, asset protection, and brand