Operations Specialist, Remote Assistance

Freddie Mac; Tempe (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading technology and logistics company offers an exciting opportunity to work in robotics operations. This role involves supporting robotic systems, fostering a collaborative team culture, and improving operational efficiencies. The position provides flexible hours and a supportive work environment, prioritizing safety and inclusivity.

Benefits

Comprehensive benefits and perks

Premium healthcare

Wellness expense reimbursement

Qualifications

• 2+ years of experience in autonomous and/or robotics operations.
• Proficient in Google Suite applications.
• Ability to communicate effectively via Slack.

Responsibilities

• Foster a culture of safety and inclusivity within the team.
• Support robots using the remote system for needs.
• Collaborate to identify inefficiencies and provide feedback.

Skills

Communication

Self-motivated

Attention to detail

Quick learning

Collaboration

Proficiency in Google Suite

Tools

Jira

Job description

Employer Industry: Technology and Logistics

Why consider this job opportunity:
- Opportunity for career advancement within a rapidly growing technology and logistics company
- Flexible hours ranging from 6 AM to 11 PM, Monday through Sunday
- Comprehensive benefits and perks, including premium healthcare and wellness expense reimbursement
- Supportive and inclusive work culture that values diverse perspectives
- Chance to work with innovative robotics solutions impacting last-mile logistics

What to Expect (Job Responsibilities):
- Foster a culture of safety, inclusivity, and open communication within the team
- Become proficient in software used for Remote Assistance operations
- Support robots by using the remote system to efficiently address their needs
- Collaborate with the team to identify inefficiencies and provide feedback for improvements
- Aid operators in their daily activities, ensuring adherence to Remote Assistance standards

What is Required (Qualifications):
- 2+ years of experience in autonomous and/or robotics operations
- Strong skills in Google Suite applications such as Sheets, Docs, Slides, Forms, and Calendar
- Ability to communicate clearly and effectively via Slack, both in writing and verbally
- Self-motivated, quick to learn, and able to perform well under pressure
- Well-organized and attentive to detail

How to Stand Out (Preferred Qualifications):
- Experience with Jira and issue reporting/ticketing tools for feedback collection and progress tracking

#Technology #Logistics #Robotics #CareerOpportunity #DiversityAndInclusion

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