Clinical Operations Specialist

Analyte Health, Inc.; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Analyte Health, Inc. is on the lookout for a compassionate customer service representative to join their clinical operations team. This role entails building strong patient relationships while providing empathetic service and must be filled by someone with at least 3 years of experience in a contact center. The position offers an hourly wage of $20 with uncapped commissions and allows for remote work with company-issued equipment.

Benefits

Weekly Pay - Every Friday

5 Paid Vacation Days

2 Paid Holidays

Employee Discounts on Lab Testing

Health Insurance

401k

Company-Issued Workstations and Equipment

Qualifications

• 3+ years of experience as a contact center representative.
• Detail-oriented with exceptional organizational skills.
• Professional behavior with a patient-centric attitude.

Responsibilities

• Build brand advocacy and meet patient/client needs.
• Deliver empathetic service while effectively communicating.
• Work effectively as part of the clinical operations team.

Skills

Empathy

Attention to detail

Organizational skills

Team player

Brand advocacy

Job description

Analyte Health's mission is to provide easy, accessible and affordable online health care services for everyone. Everything we do focuses on helping our patients become healthier and happier. We have easy-to-use online platforms that provide fast, convenient, private and cost-effective clinical services anytime, anywhere. Our trained health counselors will guide our patients every step of the way while our physicians are ready to deliver treatment. We provide innovative health care services through the elegant mixture of technology, science and patient-centric care that gets our patients back on the path towards wellness.

For more information, please visit our website www.analytehealth.com.

Description

We are actively seeking a customer service representative with an empathetic demeanor and positive attitude to join our clinical operations team! We need someone who feels good making a difference, and can confidently build brand advocacy, deliver empathy and find out the patient/client’s needs and wants. If this sounds like you, Analyte Health may be your ideal workplace! We are 100 percent committed to taking care of business and our customers, and if you are too, come join our awesome team.

Requirements

Candidates who thrive here at Analyte Health possess the following:

• 3+ years of experience as a contact center representative
• Must have professional behavior with a patient-centric attitude
• Detail oriented and strong attention to detail
• Exceptional organizational skills
• Careful attention to detail.
• They are true team players
• They are brand advocates
• $20/hr base pay with uncapped commissions
• Weekly Pay - Every Friday
• Work From Home (No Commuting Required)
• Company-Issued Workstations and Equipment
• 5 Paid Vacation Days Beginning Your First Year of Service
• 2 Paid Holidays
• Employee Discounts on Lab Testing
• Health Insurance
• 401k
  
  

Schedule