Operations Specialist - Entry Level

SupportFinity™; United States; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Plan + Company Match

Paid vacation, sick time, and holidays

Job summary

SupportFinity™ is looking for an Entry-Level Operations Specialist for a full-time role in North Scottsdale. Candidates will manage client campaigns, provide support, and maintain performance records.

The ideal applicant has a high school diploma, strong attention to detail, and is proficient in Microsoft Office. Benefits include competitive salary, insurance, and a 401(k) plan. Join our dynamic marketing team and grow your skills!

Qualifications

• Detail-oriented with the ability to identify and correct errors.
• Excellent organizational skills to manage multiple tasks.
• Comfortable working both independently and collaboratively.

Responsibilities

• Set up and optimize client campaigns across multiple platforms.
• Assist in onboarding new clients and respond to inquiries.
• Maintain accurate records of campaign performance.

Skills

Attention to detail

Organizational skills

Self-motivated

Communication skills

Microsoft Office Suite proficiency

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

About VIIRL Marketing

VIIRL Marketing is a cutting‑edge agency dedicated to helping clients grow their businesses through innovative marketing strategies and exceptional campaign management. Our team thrives on collaboration, creativity, and delivering unparalleled results for our clients.

Position

This is a full‑time on‑site position in our North Scottsdale office. The Entry‑Level Operations Specialist will play a vital role in supporting our client campaigns on platforms such as Angi, Yelp, Thumbtack, Networx, Nextdoor, and more. This role is perfect for a detail‑oriented, self‑motivated individual who thrives in a collaborative team setting and is eager to learn and grow within a dynamic marketing environment.

Key Responsibilities

• Campaign Management:
  • Set up, monitor, and optimize client campaigns across multiple lead generation platforms.
  • Ensure campaigns are running effectively by analyzing performance metrics and making adjustments as needed.
• Client Support:
  • Assist in onboarding new clients by gathering required information and setting up accounts.
  • Respond to client inquiries related to campaign performance, budgets, and lead quality.
• Data Entry & Reporting:
  • Maintain accurate records of campaign performance and updates in internal systems.
  • Prepare detailed reports for internal and client review, highlighting key metrics and performance trends.
• Collaboration:
  • Work closely with team members to share insights and ensure consistent campaign success.
  • Coordinate with other departments to ensure smooth workflows and timely delivery of client goals.
• Quality Control:
  • Review and verify campaign settings, budgets, and lead flows to ensure all accounts are aligned with client objectives.
  • Identify and troubleshoot any issues that arise in campaigns or platform integrations.

Qualifications

• Strong attention to detail with the ability to identify and correct errors.
• Excellent organizational skills and ability to manage multiple tasks simultaneously.
• Self‑motivated and eager to take initiative in a fast‑paced environment.
• Comfortable working independently as well as collaboratively within a team.
• Strong written and verbal communication skills.
• Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ability to learn new tools quickly.

Education

• High school diploma or equivalent education required.

Preferred Qualifications

• Familiarity with platforms such as Angi, Yelp, Thumbtack, Networx, or Nextdoor is a plus but not required.
• Experience in customer service, administrative roles, or marketing support is an advantage.

Pay & Benefits

• Competitive salary based on experience.
• Medical, Dental & Vision Insurance.
• 401(k) Plan + Company Match.
• Short Term & Long-Term Disability.
• Paid vacation, sick time, and holidays.