Operations Specialist: E-Time, WFM & Crisis Action Team

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Virginia Beach (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Virginia Beach is seeking a skilled administrative professional to support timekeeping, payroll, and Workforce Management (WFM) across all business lines. You will assist with E-Time, WFM, and Crisis Action Team (CAT) activities while collaborating with field staff and HQ.

The role emphasizesExcel proficiency, strong communication, and the ability to manage multiple mailboxes and generate payroll-related reports.

Qualifications

• Three years of administrative/technical experience enabling business analysis.
• One year of progressive experience scheduling in a retail environment with automated pay time and attendance systems and Excel.
• Substitution: one year of business study may substitute for nine months of experience up to a 4-year bachelor’s degree.

Responsibilities

• Assist with determining NEXCOM needs for E-Time WFM and CAT.
• Provide support for E-Time and WFM and manage the field mailbox with 24-hour responses.
• Support CAT and manage the mailbox with immediate responses or actions.
• Collaborate with field schedulers to feedback on ADP modules and CAT reporting.
• Log Enterprise-wide calls and craft responses within payroll guidelines.

Skills

Excel

Communication

MS Office

Education

Bachelor's degree

Tools

ADP E-Time

WFM

PeopleSoft

MS Office Suite

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Virginia Beach is seeking a skilled administrative professional to support timekeeping, payroll, and Workforce Management (WFM) across all business lines. You will assist with E-Time, WFM, and Crisis Action Team (CAT) activities while collaborating with field staff and HQ.

The role emphasizesExcel proficiency, strong communication, and the ability to manage multiple mailboxes and generate payroll-related reports.