Operations & Workforce Support Specialist

Port of Virginia; Norfolk (VA); Hybrid; USD 46,000 - 57,000; Full time

Job summary

Port of Virginia in Norfolk, VA seeks an Administrative and Operational Support Specialist to coordinate labor assignments, maintain workforce records, and ensure attendance and labor agreement compliance.

This full-time role requires one year of relevant experience, strong communication skills, and proficiency with Microsoft Office. You will produce reports, handle correspondence, and support department leadership in a fast-paced port environment.

Qualifications

• High School diploma or GED equivalent required.
• Valid driver’s license; TWIC credential.
• One year of relevant experience.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office applications (Outlook, Word, PowerPoint).
• Ability to maintain confidentiality and organize work effectively.

Responsibilities

• Oversees labor order administration by rotating labor assignments across departments and maintaining accurate workforce records.
• Prepares cost studies of labor and equipment costs and researches special projects as directed.
• Maintains filing systems and develops correspondence, reports, and procedures.
• Maintains and updates department assets such as training materials, forms, policies, procedures, safety manuals, etc.
• Sends disciplinary letters to represented colleagues and prepares documentation for leadership.
• Prepares drafts and proofreads correspondence for grammar and spelling.

Skills

Attention to detail

Proactive problem-solving

Verbal and written communication

Microsoft Office

Confidentiality

Organizational skills

Multitasking

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Port of Virginia in Norfolk, VA seeks an Administrative and Operational Support Specialist to coordinate labor assignments, maintain workforce records, and ensure attendance and labor agreement compliance.

This full-time role requires one year of relevant experience, strong communication skills, and proficiency with Microsoft Office. You will produce reports, handle correspondence, and support department leadership in a fast-paced port environment.