Operations Specialist: Data, Compliance & Support

NBT Bank; City of Norwich (NY); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage

Dental and Vision Coverage

401(k) with employer matching

Pension plan

Tuition Reimbursement

Employee Assistance Program (EAP)

Pet Insurance

Job summary

NBT Bank in Norwich, NY seeks an Operations Specialist to perform complex operational tasks within Operations, processing monetary and non-monetary transactions with accuracy and regulatory awareness.

This role requires applying policy and procedures, interpreting data requests, and maintaining data quality while collaborating with staff and managers to resolve issues and improve processes.

Qualifications

• Associates degree and 2 years’ experience required. Or equivalent combination of education and experience.
• Related experience preferred.
• Developed analytical and problem-solving skills.
• Ability to follow procedures and interrogate data.
• Good communication skills (written and oral) required.
• Accounting and computer skills preferred.

Responsibilities

• Process a variety of moderately complex monetary and non-monetary transactions as assigned.
• Provide guidance to teammates on moderately complex functions.
• Resolve moderately complex exception items and interact with vendors and project teams.
• Complete higher level tasks on the team requiring analysis and independent judgement.
• Assist with training and onboarding of employees.

Skills

Analytical skills

Problem solving

Data interpretation

Communication skills

Accounting skills

Computer skills

Education

Associates degree

Job description

NBT Bank in Norwich, NY seeks an Operations Specialist to perform complex operational tasks within Operations, processing monetary and non-monetary transactions with accuracy and regulatory awareness.

This role requires applying policy and procedures, interpreting data requests, and maintaining data quality while collaborating with staff and managers to resolve issues and improve processes.