Operations Specialist - Advisor Services

Sanctuary Wealth; Indianapolis (IN); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading financial services firm is seeking an Operations Specialist based in Indianapolis, IN or San Antonio, TX. The role focuses on day-to-day operations, supporting custodial platforms, and ensuring efficient execution of deliverables. The ideal candidate will possess a Bachelor's degree and relevant experience, with a strong emphasis on communication and teamwork.

Qualifications

• Bachelor’s Degree or relevant industry experience required.
• FINRA Licensed 7, 66 or 63 (or willingness to attain) preferred.

Responsibilities

• Assist in the timely execution and processing of account related functions.
• Provide ‘five star’ support including trade error resolution.
• Interact effectively as liaison between Financial Professionals, clients, and internal departments.

Skills

Experience in the independent financial services space

Trade settlement and correction

Excellent oral and written communication skills

Microsoft proficient

Positive Attitude

Excellent work ethic

Team player

Ability to work in a fast-paced environment

Education

Bachelor’s Degree or relevant industry experience

Tools

Pershing NetX360

Fidelity Wealthscape

Schwab Advisor Center

Job description

Description

Sanctuary Wealth is seeking an Operations Specialist based in Indianapolis, IN or San Antonio, TX. The Operations Specialist will be responsible for the execution of day-to-day operations of the firm, as well as deliver on firmwide initiatives for development of processes in direct support of the accelerated growth of Sanctuary. The Operations Specialist will have a close working relationship with the Supervision and Compliance Departments to ensure efficient execution on all deliverables for Sanctuary Wealth. This is an in-office position with flexibility to work from home in accordance with company policy.

The ideal candidate will be prepared to join an innovative and growing team in the financial services industry. This person will assist Sanctuary partner firms with custodial platform support, reporting and administrative functions, managing accounts, and trade error and correction resolutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• To perform the job successfully, the individual must be able to perform each essential duty satisfactorily:
• Assist in the timely execution and processing of account related functions, support of platform, and managed account review.
• Provide “five star” support, including but not limited to general questions, administrative and account support, trade error resolution and trade correction processing, and margin review.
• Interact effectively as liaison between Financial Professionals, clients, and internal departments.
• Ensure all department work is processed with accuracy, timeliness, and completeness
• Implement and train others on processes and procedures when needed
• Retain knowledge of several systems and processing guidelines
• Cross train as required to support back-office operations initiatives
• Other duties as needed

Requirements

KNOWLEDGE, SKILLS, AND/OR ABILITIES

The following skills and abilities are required to perform this job successfully:

• Experience in the independent financial services space
• Experience with trade settlement and correction
• Experience with Pershing NetX360, Fidelity Wealthscape, Schwab Advisor Center a plus
• Positive Attitude
• Excellent work ethic
• Team player
• Willingness to learn and complete various functions within Operations as assigned
• Accountable
• Ability to work in a fast-paced environment
• Willingness to complete various functions as assigned within Operations
• Excellent oral and written communication skills
• Microsoft proficient

EDUCATION AND/OR EXPERIENCE REQUIRED

• Bachelor’s Degree or relevant industry experience required.

LICENSES, REGISTRATIONS REQUIRED

• FINRA Licensed 7, 66 or 63 (or willingness to attain) preferred