Compliance and Operations Specialist/Floater

POAH Communities; Boston (MA); Remote; USD 50,000 - 70,000; Full time

Job summary

POAH Communities is seeking a Compliance and Operations Specialist/Floater to support multiple properties during new acquisitions. This role involves conducting rent recertifications, assisting with leasing activities, and managing administrative tasks, requiring a proactive and detail-oriented individual willing to travel extensively within the New England area.

Benefits

Health coverage

Retirement plans

Paid time off

Parental leave

Professional development opportunities

Qualifications

• High school diploma or equivalent; additional education in property management preferred.
• Certified Occupancy Specialist/Tax Credit Certification required.
• Experience in affordable housing or property management desirable; training provided.

Responsibilities

• Conduct rent recertifications ensuring compliance with housing regulations.
• Assist with leasing activities, including property tours and application processing.
• Manage site administrative tasks and collaborate with property managers.

Skills

Communication

Interpersonal skills

Organizational skills

Detail-oriented

Education

High school diploma or equivalent

Certified Occupancy Specialist/Tax Credit Certification

Additional education in property management or related fields

Tools

Property management software

Microsoft Office

Job description

Compliance and Operations Specialist/Floater

Join to apply for the Compliance and Operations Specialist/Floater role at POAH Communities.

About Us

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

About The Role

We are seeking a dynamic and motivated individual to join our team as a Compliance and Operations Specialist/Floater (COS/F). You will support multiple properties during new acquisitions or when site teams need additional help to meet compliance and operational deadlines. Responsibilities include conducting rent recertifications, assisting with leasing activities, and handling administrative duties. The role requires a proactive, detail-oriented, customer-focused professional willing to travel, including by plane.

Location

This position is remote, with approximately 85% travel within the New England area and additional travel outside the region as needed.

Responsibilities

• Conduct rent recertifications ensuring compliance with housing regulations.
• Assist with leasing activities, including property tours, application processing, and lease preparation.
• Manage site administrative tasks, such as record-keeping, resident inquiries, and maintenance coordination.
• Collaborate with property managers and leasing teams across locations.
• Train individuals with some experience or education in affordable housing or property management who show aptitude and interest.
• Stay informed on industry trends and regulations to ensure compliance.
• Travel to properties in Connecticut, Massachusetts, New Hampshire, Rhode Island, and beyond as needed.

Qualifications

• High school diploma or equivalent; additional education in property management or related fields preferred.
• Certified Occupancy Specialist/Tax Credit Certification.
• Experience in affordable housing or property management is desirable but training will be provided for motivated individuals.
• Knowledge of housing program regulations and recertification processes is a plus.
• Strong communication and interpersonal skills.
• Organized, detail-oriented, and able to work independently or in a team.
• Proficient in property management software and Microsoft Office.
• Willing to travel, including by plane, to various properties.

Benefits

POAH Communities offers a comprehensive benefits package including health coverage, retirement plans, paid time off, parental leave, and professional development opportunities. Salary is competitive and based on experience. We are an equal opportunity employer committed to diversity and inclusion.