Operations Specialist

Range USA; Valley View (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Free classes

Discounts

Rewards program

Paid training

Job summary

Range USA in Valley View, Ohio, is seeking a Store Operations Specialist to support store performance through inventory management, compliance, and operational processes. This role ensures product availability, pricing accuracy, and adherence to firearm regulations while maintaining organized backroom and admin operations.

In collaboration with store leadership, you will drive operational excellence across receiving, inventory control, compliance tracking, and customer order fulfillment,

Qualifications

• 2+ years of retail, inventory, or operations experience.
• Strong attention to detail with focus on accuracy and compliance.
• Familiarity with inventory systems and POS platforms.
• Effective communication and organizational skills.

Responsibilities

• Inventory & Merchandising Execution: maintain visual standards, pricing, promotions, and signage; conduct counts and resolve discrepancies.
• Receiving & Inventory Control: process incoming inventory (firearms included), maintain audit-ready area, process adjustments and reports.
• Compliance & Regulatory Support: assist with ATF/OSHA policies, perform 4473 reviews, and support audits.
• Customer Order & Service Support: manage e-commerce orders and layaways, support firearm service programs, ensure timely transactions.
• Operational Support: work with leadership to maintain supplies and ensure a safe, compliant store environment.

Skills

Attention to detail

Communication

Organizational skills

Flexibility

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Job Details: Job Location: Valley View, Ohio - Valley View, OH 44125, Position Type: Full Time, Education Level: Not Specified, Salary Range: $15.00 - $15.00 Hourly, Travel Percentage: None, Job Shift: Day, Job Category: Retail, Operations Specialist

Position overview

The Store Operations Specialist plays a critical role in supporting store performance through execution of inventory management, compliance, and operational processes. This role ensures product availability, pricing accuracy, and adherence to all federal, state, and local firearm regulations, while maintaining organized and efficient backroom and administrative operations. Working closely with store leadership, this position drives operational excellence across receiving, inventory control, compliance tracking, and customer order fulfillment.

Core values alignment

• Curious - ask questions, find and solve problems
• Passionate - care deeply about the brand, team, and customers
• Do it Right - take pride in accuracy and credibility
• Service - put others above ourselves

Key responsibilities

• Inventory & Merchandising Execution:
  • Support store sales by maintaining visual standards in the store, to include merchandise presentation, pricing, promotions, and signage.
  • Maintain visual and merchandising standards across the sales floor
  • Conduct inventory counts, cycle counts, and audits to ensure accuracy
  • Monitor and resolve out-of-stock conditions and inventory discrepancies
• Receiving & Inventory Control:
  • Receive and process all incoming inventory, including firearms, transfers, and e-commerce orders, in a timely and accurate manner
  • Maintain a clean, organized, and audit-ready receiving area
  • Process inventory adjustments and goods issues to ensure proper system accuracy
  • Execute weekly and monthly reporting, including negative inventory and margin reports
• Compliance & Regulatory Support:
  • Support compliance with all ATF, OSHA, and internal safety policies and procedures
  • Perform compliance checks including 4473 form reviews, bound book management, for documentation accuracy and compliance tracker
  • Assist with audits, corrections, and required customer follow-up
• Customer Order & Service Support:
  • Manage e-commerce orders and layaways, ensuring timely processing and customer communication
  • Support firearm service and repair programs, including tracking, parts coordination, and follow-up
  • Ensure all customer transactions related to layaway and ecommerce are completed timely
• Operational Support:
  • Partner with leadership to maintain appropriate supply levels (targets, PPE, office supplies, ATF forms)
  • Conduct case audits to ensure proper representation of in-stock firearms
  • Support overall store operations to ensure a safe, compliant, and high-performing environment

Desired skills & experience

• High School Diploma or equivalent preferred
• 2+ years of retail, inventory, or operations experience (specialty retail preferred)
• Working knowledge of inventory systems and POS platforms
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong attention to detail with a focus on accuracy and compliance
• Effective communication and organizational skills
• Ability to work a flexible schedule, including nights, weekends, and holidays

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting - Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed - we offer paid training