Operations Specialist

Paycom - ATS; Greenwood (IN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Free shooting classes

Discounts on store products

Rewards program

Paid training

Job summary

Range USA is seeking an Operations Specialist in Greenwood, IN to support store performance through inventory control, compliance, and efficient backroom operations. You will work closely with leadership to ensure product availability, pricing accuracy, and adherence to federal, state, and local firearm regulations.

Responsibilities include receiving, auditing, and reporting on inventory, maintaining visual merchandising standards, and handling e-commerce orders with a focus on accuracy and

Qualifications

• High School Diploma or equivalent preferred.
• 2+ years of retail, inventory, or operations experience (preferred in specialty retail).
• Working knowledge of inventory systems and POS platforms.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong attention to detail with a focus on accuracy and compliance.
• Effective communication and organizational skills.

Responsibilities

• Inventory & Merchandising Execution: maintain visual standards, pricing, promotions, and signage; ensure accuracy of counts and conditions.
• Receiving & Inventory Control: process incoming inventory, including firearms and e-commerce orders; maintain audit-ready receiving area; run weekly/monthly reports.
• Compliance & Regulatory Support: assist with ATF/OSHA policies; perform compliance checks and documentation accuracy.
• Customer Order & Service Support: manage e-commerce orders and layaways; support firearm service and repair programs; ensure timely customer transactions.
• Operational Support: collaborate with leadership on supplies; perform case audits; support safe, compliant store operations.

Skills

Inventory management

Regulatory compliance

Attention to detail

Communication

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Job Details: Job Location: Greenwood, IN - Greenwood, IN, Position Type: Full Time, Education Level: Not Specified, Salary Range: $15.00 - $15.00Hourly, Travel Percentage: None, Job Shift: Day, Job Category: Retail, Operations Specialist

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

• Position title: Operations Specialist
• Reports to: Assistant Store Leader
• Classification: Full-Time / Non-Exempt / Hourly

Position overview

The Store Operations Specialist plays a critical role in supporting store performance through execution of inventory management, compliance, and operational processes. This role ensures product availability, pricing accuracy, and adherence to all federal, state, and local firearm regulations, while maintaining organized and efficient backroom and administrative operations. Working closely with store leadership, this position drives operational excellence across receiving, inventory control, compliance tracking, and customer order fulfillment.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

• Inventory & Merchandising Execution:
  • Support store sales by maintaining visual standards in the store, to include merchandise presentation, pricing, promotions, and signage.
  • Maintain visual and merchandising standards across the sales floor
  • Conduct inventory counts, cycle counts, and audits to ensure accuracy
  • Monitor and resolve out-of-stock conditions and inventory discrepancies
• Receiving & Inventory Control:
  • Receive and process all incoming inventory, including firearms, transfers, and e-commerce orders, in a timely and accurate manner
  • Maintain a clean, organized, and audit-ready receiving area
  • Process inventory adjustments and goods issues to ensure proper system accuracy
  • Execute weekly and monthly reporting, including negative inventory and margin reports
• Compliance & Regulatory Support:
  • Support compliance with all ATF, OSHA and internal safety policies and procedures
  • Perform compliance checks including 4473 form reviews, bound book management, for documentation accuracy and compliance tracker
  • Assist with audits, corrections, and required customer follow-up
• Customer Order & Service Support:
  • Manage e-commerce orders and layaways, ensuring timely processing and customer communication
  • Support firearm service and repair programs, including tracking, parts coordination, and follow-up
  • Ensure all customer transactions related to layaway and ecommerce are completed timely
• Operational Support:
  • Partner with leadership to maintain appropriate supply levels (targets, PPE, office supplies, ATF forms)
  • Conduct case audits to ensure proper representation of in-stock firearms
  • Support overall store operations to ensure a safe, compliant, and high-performing environment

Desired skills & experience

• High School Diploma or equivalent preferred
• 2+ years of retail, inventory, or operations experience (specialty retail preferred)
• Working knowledge of inventory systems and POS platforms
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong attention to detail with a focus on accuracy and compliance
• Effective communication and organizational skills
• Ability to work a flexible schedule, including nights, weekends, and holidays

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training