Sales Associate

Range USA; Valley View, Cleveland (OH, OH); In loco; USD 15.000 - 18.000; Part-time

Vantaggi offerti da questo lavoro

Medical, Dental, Vision insurance

Unlimited Shooting – Free Classes

Discounts – online and in-store

Manufacturer rewards program

Paid training

Descrizione del lavoro

Range USA is the nation’s largest operator of indoor shooting ranges, committed to creating a welcoming, safe, and memorable visit. The Sales Associate role focuses on helping customers find the right experience through knowledge and sales skills while maintaining accurate operations and compliance.

The position is part-time and non-exempt, reporting to the Store Leader. It requires flexibility to cover various shifts and a strong emphasis on safety, customer satisfaction, and teamwork.

Competenze

• 1–2 years of customer service sales experience.
• Ability to understand, recall and follow complex compliance regulations.
• Availability to work a flexible schedule including nights, weekends, and holidays.
• Must be 21 years of age.

Mansioni

• Greet customers and facilitate the customer experience.
• Convert customers to buyers by asking for the sale.
• Inform customers of Range USA services, discounts, and promotions.
• Maintain accurate customer transactions and paperwork.
• Assist with range safety, check-in, and rental processes as needed.
• Support ecommerce picking when applicable.
• Provide excellent product knowledge and up-sell where appropriate.

Conoscenze

Customer service

Sales

Compliance knowledge

Flexibility

Communication

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Job DetailsJob Location: Valley View/CLE, Ohio - Valley View, OH 44125Position Type: Part TimeEducation Level: Not SpecifiedSalary Range: $11.00 - $13.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: RetailSales Associate

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

• Position title: Sales Associate
• Reports to: Store Leader
• Classification: Part-Time / Non-Exempt / Hourly

Position overview

The Sales Associate role ensures every single Range USA customer is provided the assistance and knowledge to fulfill the experience they are seeking by being proficient in product knowledge, selling skills and operations. The main responsibility of the Sales Associate is to convert Range USA customers to buyers with sales that fulfill the desired experience.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

• Commitment to the mission of Range USA by providing the easiest and best customer service in the USA.
• Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.
• Greet customers and facilitate the customer experience.
• Convert Range USA customers to buyers by asking for the sale to fulfill desired experience.
• Ensure our customers leave with the complete package supporting their main purchase. Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions.
• Conduct range customer check-in in an efficient and friendly manner.
• Maintain therange timer for proper tracking of customer time
• Ensure an efficient and compliant range firearm rental process
• Utilize radios to communicate with Range Safety Officer regarding safety and customer issues
• Answer customer questions regarding product pricing, features, benefits, and availability.
• Maintain compliance with all involved government agencies including 4473 and background check processes.
• Remain up to date on new product and industry news.
• When acting as an ecommerce picker, the pickup dashboard must be checked every hour, and any new orders should be picked.

Desired skills & experience

• High School Diploma or equivalent preferred.
• 1-2 years of customer service sales experience, preferably within a specialty retail environment.
• Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.
• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
• Must be 21 years of age.

Employee benefits

• Medical, Dental, and Vision health insurance (Full-Time)
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training