Operations Specialist

Amatriot Group, LLC; United States; On-site; USD 60,000 - 70,000; Full time

Job summary

Amatriot Group LLC seeks an Operations Specialist to join the Vienna, VA team. You will provide administrative and operational support, help ensure accurate customer billing and reporting, and collaborate with internal teams to maintain data integrity.

This role emphasizes effective communication, attention to detail, and the ability to manage multiple priorities to support our growing Federal and commercial client work.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in an operations administrative, billing, customer service, or related support role.
• Experience with customer and client engagement.

Responsibilities

• Provide administrative and operational support to the Senior Vice President of Operations and Amatriot Operations team.
• Maintain data integrity and support billing and reporting processes.
• Support timekeeping, invoicing, and contract compliance activities.
• Prepare customer reports and ensure deadlines for reporting and timekeeping are met.
• Assist with customer invoice generation and payment reconciliation, resolving billing discrepancies.
• Maintain documentation and respond to internal and customer inquiries; contribute to process improvements.

Skills

Attention to detail

Small business experience

Operations & time management

Multitasking

Microsoft Office

Planning & organization

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Teams

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Location Amatriot HQ Vienna VA Job Type Full Time Target Salary Range 60000 70000 This represents the potential salary range for this position depending on education level years of experience andor certifications in addition to other position specific requirements which may impact salary Position Overview Amatriot Group LLC known as Amatriot is a Talent and Technical Solutions firm based out of Vienna VA Amatriot has a proven expertise in providing mission critical and industry leading solutions in support of its Federal and Commercial clients Driven by a team of subject matter experts we are passionate about our fields of expertise and provide our partners with the right tools to solve even the most difficult of problems We are searching for an energetic person to fill our open position as an Operations Specialist As an Operations Specialist you would work directly with all Amatriot team members in a variety of critical capacities that are outlined below Amatriot believes that building meaningful relationships with every member of our team is crucial to our companys success and this can only be achieved through effective and consistent communication so the person who fills this role must first and foremost be an excellent communicator

Key Responsibilities

• As an Operations Specialist you will provide administrative and operational support to the Senior Vice President of Operations and Amatriot Operations team helping ensure accurate and timely execution of customer billing and reporting processes
• This role will work closely with internal teams and customers to maintain data integrity support financial and operational activities and help drive efficient day to day operations
• Partner closely with the Senior Vice President of Operations to support timekeeping invoicing and contract compliance activities
• Prepare customer reports maintain accurate operational data and ensure reporting and customer timekeeping deadlines are consistently met
• Support customer invoice generation and payment reconciliation; investigate and resolve billing discrepancies in collaboration with internal teams to ensure the accuracy of financial records
• Provide day to day operational support maintain accurate documentation and records respond to internal and customer inquires and contribute to process improvement initiatives
• Perform other duties and responsibilities as assigned to support business news and growth

Education

• Bachelors degree or equivalent experience

Experience

• Experience in an operations administrative billing customer service or related support role
• Experience with customer and client engagement

Skills

• Strong attention to detail
• Small business experience
• Strong operational and time management skills with the ability to manage multiple priorities and meet time sensitive deadlines
• Ability to multitask and take initiative
• Must be proficient with utilizing Microsoft Office Applications eg Teams Word Excel PowerPoint etc
• Excellent planning organizational and communication skills
• Strong interpersonal skills with the ability to interact effectively over the phone and in person at all organizational levels