Training Specialist

Amatriot Group, LLC; Arlington (VA); On-site; USD 50,000 - 60,000; Full time

Job summary

Amatriot Group, LLC is seeking a Training Specialist to deliver IT training programs for government personnel in Arlington, VA. You will develop curricula, review requirements, and create interactive training content while maintaining accessibility standards.

The role requires 5 years in IT, strong communication, and experience with design tools and training coordination. Domestic and international travel up to 25% may be required.

Qualifications

• Bachelor’s degree or higher in business, education, or information technology.
• IT certifications such as MS-MCT, CompTIA CTT+, SAFe are preferred.
• 5 years of experience in Information Technology with strong communication skills.

Responsibilities

• Provide standards, services, and guidance on IT training programs for government personnel.
• Conduct training needs analysis.
• Design distance learning curricula including objectives and assessments.
• Review requirements and develop training materials and user stories.
• Develop interactive training content and materials.
• Maintain training content and ensure 508 compliance.
• Coordinate training activities and scheduling across programs.
• Manage multiple training projects from vision to implementation.

Skills

Excellent communication

Instructional design

Agile methodologies

Training needs analysis

Travel willingness

Education

Bachelor’s degree in business/education/IT

IT certifications (MS-MCT, CompTIA CTT+, SAFe)

Tools

ServiceNow

Salesforce

Adobe Captivate

Articulate

Camtasia

Webex

MS Teams

Zoom

Job description

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Location: Arlington, VA
Security Clearance: Active Secret or higher
Job Type: Full-Time

Target Salary Range*:$50,000 - $60,000

*This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary

Key Responsibilities:

• Provide standards, services, and guidance on IT related training programs that are designed to enable government agency personnel to use information technologies and systems more productively. Services include the development, delivery, and/or coordination of training courses and materials that address specific agency needs.
• Conduct training needs analysis.
• Design curriculum for distance learning materials, including but not limited to: content outlines, learning objectives, interactive simulations and knowledge assessment questions.
• Review application development user stories and features to determine training impact and conduct the research necessary to develop and revise training materials.
• Develop interactive training, including but not limited to: storyboard development, screenshot capture, custom template programming and internal review processes that adhere to existing standards.
• Conduct Peer and Design review of training material for accuracy.
• Maintain policy and standards for online training throughout development process.
• Ensure training content is accurate based on outside feedback.
• Monitor training changes and updates for dissemination and implementation.
• Prepare training documentation.
• Analyze existing training materials and make recommendations to update training processes to satisfy customer objectives.
• Coordinate training activities and scheduling according to training program.
• Manage multiple training projects simultaneously involving successfully organizing, planning, and executing small-scale training projects from vision through implementation.
• Establish a project training plan including audience, approach, design, and list of deliverables.
• Use independent decision-making to design and develop training materials, reference materials, presentation materials and job aids.
• Prepare student materials (course manuals, workbooks, instructor notes, handouts, and course evaluation forms).
• Ensure all training materials are clear, concise, instructionally sound, and directly support learning objectives; ensure materials are 508 compliant.
• Work with learning management system administrator to assign training and upload training materials; track training completions and report metrics.
• Provide support for coordinating, developing, and delivering remote training to the user community.
• Provide second level support and coordinate training with help desks.
• Train personnel by conducting formal classroom courses, workshops and seminars.
• Prepare reports and monitor training tasks in support of the goals of the Contractor Program Manager and the government sponsor(s) using standard training standards and software.
• Provide input to the Training Manager and the Contractor Program Manager on areas of continuous improvement.
• Work on all the assigned duties by the management.

Qualifications:

Education and Certifications:

• Bachelor’s degree in business, Education, Information Technology OR
• Information technology certifications (MS-MCT, CompTIA CTT+, SAFe, etc.

Experience:

• 5 years of experience in Information Technology.
• Excellent written and verbal communication skills.
• Knowledge of Instructional Systems Design
• Demonstrated initiative, sound judgment, effective decision-making.
• Experience in Customer Service.
• Understand computer functions and related technical terminology and how they are applied in everyday business situations.
• Possess thorough knowledge of appropriate hardware and software (ex. - PCs, Microsoft (MS) Windows, MS Office.
• Experience using Microsoft 365 productivity tools.
• Experience with Agile development methodologies preferred.
• Experience with multimedia development tools (Adobe Captivate, Articulate, Camtasia, etc.) preferred.
• Experience with webinar software (Webex, MS Teams, Zoom, etc.) preferred.
• Experience with applications such as ServiceNow and Salesforce preferred.
• Prior technical training experience preferred.
• Must be able to travel up to 25% domestic and internationally.

Physical Requirements:

• Must be able to remain in stationary position for up to 50% of the time.
• Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.
• Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customer.
• Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.
• Must be able to deliver presentations as needed.
• Must be able to review; decipher and understand program manuals; IT service requests; work orders; etc.