Operations Specialist

Lime Inc.; Phoenix (AZ); Presencial; USD 22.000 - 31.000; Jornada completa

Descripción de la vacante

Lime Inc. is seeking an Operations Specialist for Phoenix, AZ. In this temporary, on-site role, you will deploy and retrieve Lime electric vehicles, engage with the local community, and support safety checks and fleet maintenance.

You must be 21+, hold a valid in-state driver license with a clean record, and be able to lift up to 65 lbs. The position requires flexibility for evenings and weekends. You will work with the Field Support & Mechanics team to ensure smooth operations, proper vehicle

Formación

• Must be at least 21 years old with a valid in-state driver license and a clean driving record.
• Experience in a similar role with knowledge of the local geography.
• Ability to lift up to 65 lbs (35 kg) frequently.
• Ability to work evenings and weekends.

Responsabilidades

• Safely operate a van for deployment and retrieval of Lime vehicles.
• Interact with the local community and riders, ensuring safety and addressing issues per SLAs.
• Maintain communications with team members and managers.
• Assist in safety reviews, fleet maintenance, and QA checks on vehicles.
• Support in warehouse flow and city-specific vehicle parking compliance.

Conocimientos

Driver license

Communication skills

Problem-solving

Organizational skills

Local geography knowledge

Physical stamina

Herramientas

Pallet jack operation

Descripción del empleo

Lime is the largest global shared micromobility business. We operate shared e-bikes and e-scooters in nearly 30 countries on five continents. Our mission is to build a future where transportation is shared, affordable and carbon-free.

Since 2017, our riders have taken over 750 million trips, replacing an estimated 150+ million car trips and preventing an estimated 77+ million kgs of carbon emissions.

Join the Lime team as we accelerate into a new era of sustainable alternatives to car ownership and improve access for people in cities around the world.

When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team:

Competitive salaries, performance-based annual bonus and pre-IPO equity

Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps

Flexible vacation policies with ample paid holidays tailored to country of residence

Fully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthood

Support for retirement and financial goals with unlimited access to financial advisors

Unlimited, complimentary use of our vehicles in hundreds of cities around the world

Professional growth opportunities through quarterly learning days and top-tier tools

Opportunities to connect across teams and locations to network, socialize and volunteer

Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions

Consistent recognition of great work through meaningful rewards and career advancements

Benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply.

How we Lime

Win together.

We’re all on this ride, together. We put the company’s interests ahead of our market, and our function. We speak up, ask difficult questions and suggest solutions for the good of all. We compete externally, not internally.

Obsess about our customers.

We innovate on behalf of our customers - riders, cities, and operators - and strive to understand them on a local level. We walk in their shoes and seek new ways to delight them.

We act as owners. We succeed by making disciplined investments and smart financial choices. We recognize that constraints drive creativity.

Raise the bar.

We consistently deliver top results. Yesterday’s wins are tomorrow’s expectations. We are always innovating to achieve the impossible and set a new precedent.

We seek out different perspectives, life experiences, and ideas because diversity makes our work and teams better. We create an inclusive environment where everyone can be themselves.

Build great teams.

We develop top talent because they are foundational to Lime’s success. We treat every new hire, promotion, and performance conversation as an opportunity to cultivate strong teams.

See clearly, with optimism.

We are clear-eyed about our challenges, and know that with planning, team work, and execution, we can tackle anything.

Challenge because we care.

We are direct and honest with one another, and seek truth over personal victory. We lead with curiosity and listen with an open mind.

Boldly commit.

We encourage debate, but once a decision is made, we commit fully by doing everything we can to achieve our goal.

Our Employee Resource Groups (ERGs)

Feeling accepted, celebrated, and supported comes standard when you work at Lime. Our Employee Resource Groups bring us together based on shared experiences.

"We encourage our teams to expand their knowledge, gain awareness and develop new skills, as we grow. Our goals can only be achieved through a truly diverse and inclusive workforce, where everyone feels valued and where you can bring your full self to work." - Wayne Ting, CEO

Operations Specialist

Location

Phoenix, AZ

Employment Type

Temporary

Location Type

On-site

Department

Field Support & Mechanics

• $19 per hour

As the largest global shared micromobility business, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me .

We are looking for Operations Specialists to join our team. In this role, you’ll help support our daily operations including deploying and retrieving our fleet of shared electric vehicles. This is an exciting role where you will wear many ‘helmets’ to support the Lime team.

What you’ll do:

Safely operate a van for several hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local market

Interact with the local community to retrieve vehicles critically assessing risk to not compromise safety and occasionally using de escalation skills

Address and resolve issues with city requests related to stickers, reflectors, and other minor issues as outlined by Lime established service level agreements

Maintain communication with the team including peers, shift lead, and manager

Participate in Lime events including providing support with valet services, assisting in staging and conducting safety reviews while ensuring the cleanliness of our vehicles

Support battery management operations when applicable by ensuring accurate documentation, safety measures, and quality checks are completed

Perform preventative maintenance on our vehicles by identifying and completing small repairs including but not limited to brake adjustments and tire inflation, and assisting with the rotation of scooters and supporting in warehouse flow

Monitor designated zones by conducting on-foot patrols of the local area to ensure vehicle parking compliance and tidiness in accordance with city requests

Detect and report uncommon situations related to on the ground service and product

Occasionally assist customers in field by providing support related to Lime vehicles

Follow established safety procedures to ensure Lime riders are on the safest vehicles

May operate a pallet jack or push cart on an as needed basis

Additional job related tasks as assigned

About you:

Must be at least 21 years of age and have a valid in-state driver license with a clean driving record

Must be at least 21 years of age with a valid driver license and good driving record

Experience in a similar position with knowledge of the local geography

Ability to drive large vans and work outdoors in all weather conditions

Ability to lift up to 65lbs / 35 kg on a frequent basis required

Knowledge of cell phone applications. iOS experience preferred

Ability to work various shifts including evenings and weekends

Experience safely operating a pallet jack or push cart

Strong problem-solving skills, with the ability to perform quick and efficient repairs

Self-motivated and the ability to work independently with minimal supervision

Strong organizational skills with the ability to manage daily tasks

A safety-oriented mindset, capable of conducting rigorous quality checks

Excellent communication skills with the ability to interact with team members, riders, and city officials

*Disclaimer: To ensure the safety of our drivers Dual-Facing AI Dash Cams that record the road and inside the cab have been installed in our vehicles. As a requirement of this position, a waiver accepting acknowledgment of the Dash Cam in Lime’s vehicle must be signed.

This is a contracted position employed and compensated by a third‑party employer. By submitting an application, candidates acknowledge and agree that Lime may share their submitted information with the designated third‑party employer, who may then contact them regarding the role. Compensation and benefits, if any, are determined and provided solely by the employer of record.

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications?

Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email [e-mail] for assistance.