Operations Specialist

Disneyland Hong Kong; Connecticut; Remote; USD 133,000 - 184,000; Full time

Job summary

A leading company in the entertainment industry is seeking a Technical Specialist to provide expertise in broadcast operations and event coordination. The role involves managing technical aspects of productions, troubleshooting issues, and ensuring smooth operations across various events. Candidates should have significant experience in newsgathering and strong interpersonal skills to work effectively with diverse teams. This position offers a competitive salary and comprehensive benefits.

Qualifications

• Minimum 7+ years of broadcast newsgathering experience as a field technician.
• Strong interpersonal skills to liaise with executives and talent.
• Ability to work harmoniously with diverse production teams.

Responsibilities

• Provide technical expertise to productions and operations groups.
• Produce live ENG shoots and manage remote productions.
• Troubleshoot technology issues in the field and home studios.

Skills

Broadcasting technology knowledge

Interpersonal skills

Technical troubleshooting

Education

High School Diploma

Bachelor's Degree

Tools

MAC applications

Windows applications

SmartSheets

Excel

Bomgar/Beyond Trust

Job description

Responsibilities:

• The Specialist will provide technical expertise to the productions and operations groups in evaluating and planning events.
• Coordinate remote surveys, studio installations, and maintenance.
• Produce live ENG shoots on site while working with the crew, control room, and transmission.
• Act as the Technical Manager or Operations Producer on site for various remote productions.
• Design CAD / Visio drawings to depict the technical signal flow of remote television broadcasts.
• Track location expenses and budgets; advise production and operations of costs and options as situations arise.
• Maintain up-to-date knowledge of the latest advancements in technical innovation.
• Possess knowledge of broadcasting technology for camera systems, video, audio, RF, and lighting.
• Communicate clearly with multiple departments and manage people effectively.
• Procure and deploy technology for home studios, field reporters, bureau reporters, and bureau producers. Place orders for equipment and supplies as requested (e.g., transmission devices, backdrops, lighting, studio equipment).
• Troubleshoot technology issues in the field and for home studios.
• Arrange shipping between vendors and remote locations.
• Be willing to take calls after hours and work nights and weekends when needed.
• Balance the day-to-day workload and challenges with a positive attitude.
• Willingness and ability to travel to domestic and international work sites on short notice.

Preferred Qualifications:

• Minimum 7+ years of broadcast newsgathering experience, primarily as a field technician.
• Strong interpersonal skills and ability to liaise with high-level executives and talent.
• Ability to work harmoniously and proactively with diverse production teams.
• Proficiency in MAC and Windows-based applications, SmartSheets, Excel, Bomgar/Beyond Trust.

Required Education:

• High School Diploma

Preferred Education:

• Bachelor's Degree

The hiring range for this remote position is $133,800 to $183,900 per year, depending on various factors including geographic region, experience, and skills. Compensation may include bonuses and long-term incentives, along with comprehensive benefits.

Disability Accommodation for Employment Applications

The Walt Disney Company and its affiliates are Equal Employment Opportunity employers. We welcome applicants including individuals with disabilities and veterans with disabilities. For accommodation requests, please visit the Disney candidate disability accommodations FAQs. We respond only to requests related to online application accessibility due to a disability.