Operations Specialist

USI Insurance Services; Carrollton (GA); On-site; USD 34,000 - 45,000; Full time

Job summary

USI Insurance Services in Georgia seeks an entry-level administrative and technical support specialist. Under guidance, you will handle day-to-day operation processes, review documents for accuracy, and assist with responding to outstanding issues from carriers, brokers, and internal teams.

You will analyze technical documents for completeness, save and upload information for easy team retrieval, and rely on strong Microsoft Office skills, organization, multi-tasking, and meticulous attention to

Qualifications

• 1 year+ of customer service experience.
• High School diploma or GED equivalent required.
• Working knowledge of Microsoft Office products, including Word, Excel, and PowerPoint.
• Effective organizational, multi-tasking, and prioritizing skills.
• Attention to detail and accuracy.

Responsibilities

• Review documents for accuracy.
• Review and analyze technical documents to assure accuracy and completeness.
• Saving and uploading information for internal team retrieval.
• Contact with carriers, brokers, or internal team members to respond to outstanding issues.

Skills

Customer service

Organizational skills

Attention to detail

Education

High School diploma or GED

Tools

Microsoft Office proficiency

Job description

General Description

Under guidance, provide day-to-day administrative and technical support for operation processes.

Responsibilities

• Review documents for accuracy.
• Review and analyze technical documents to assure accuracy and completeness.
• Saving and uploading information for internal team retrieval.
• Contact with carriers, brokers, or internal team members to respond to outstanding issues.

Knowledge, Skills and Abilities

• 1 year + of customer service experience.
• High School diploma or GED equivalent required.
• Working knowledge of Microsoft Office products, including Word, Excel, and PowerPoint.
• Effective organizational, multi-tasking, and prioritizing skills.
• Attention to detail and accuracy.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time .